Xoom vs Wise Comparison

Wise, known for its transparency and low fees, operates on the principle of providing the mid-market exchange rate and charges a small, clear fee on transactions. It has garnered a strong reputation for its multi-currency account and user-friendly platform.

On the other hand, Xoom, a PayPal service, offers a wide range of transfer options including bank transfers, cash pickups, and bill payments, catering to a global audience with its fast and convenient service.

This comparison aims to highlight the key features, benefits, and differences between Wise and Xoom, helping you decide which service best suits your money transfer needs.

Customers

Company NameXoomWise
Logo
wise new logo
Xoom ReviewWise Review
Customer rating4.0/54.6/5
# Rating Customers22,000+ on Trustpilot195,000+ on Trustpilot
Top 3 Pros
  • Fast transfers from the USA
  • Accepts low-value payments and mobile top-ups
  • Easy to navigate user interface
  • Transparent exchange rates/fees
  • Multi-currency account and debit card
  • Fast and easy online system
Top 3 Cons
  • High fees for certain services
  • Not suitable for high-value transfers
  • Complaints about customer service
  • Not optimal for large transfers without dedicated dealer
  • Exchange rate fees increased over years
  • Some negative reviews about customer service

Availability

Company NameXoomWise
Logo
wise new logo
Office locationsUSAUK, with offices globally
# Currencies7959

Security

Company NameXoomWise
Logo
wise new logo
Regulated byFinCEN, FCA, and othersFCA and others
HTTPS SecuredYesYes
Segregated Customer AccountsYesYes
2FAYesYes

Limits and Fees

Company NameXoomWise
Logo
wise new logo
Min transfer$10Β£1
Max transfer$50,000$1,000,000
Fixed feesVariesLow and transparent
See rates before you log in?YesYes

Customer Support

Company NameXoomWise
Logo
wise new logo
Dedicated DealerNoNo
EmailYesYes
PhoneYesYes
Live ChatNoYes
24/7YesNo

Ways to Transfer

Company NameXoomWise
Logo
wise new logo
Online SystemYesYes
Online AppYesYes
Multi-Currency AccountNoYes
Cash PickupYesNo
Card Top-UpNoYes

Additional Functions

Company NameXoomWise
Logo
wise new logo
HedgingNoNo
Mass paymentsNoYes
Cash chequesNoNo
Multi-Currency Debit CardNoYes

Conclusion

On MoneyTransferComparison, Wise has received a higher editorial score. The advantages of Wise over Xoom are these:

  • Transparent exchange rates and fees.
  • The availability of a multi-currency account with a debit card.
  • Generally lower costs for international money transfers.

Wise is better for individuals and businesses looking for transparent fees and those who need to manage money in multiple currencies. It’s also more suitable for larger transfers due to its higher maximum transfer limit and lower fees for such transactions.

Xoom is better for those who need fast transfers and prefer a variety of payout options, including cash pickup and home delivery in certain countries. It’s also a good choice for users who value the convenience of 24/7 customer support and are already using PayPal for their transactions.