Pros and Cons
- 0.4% Overall Markup Reported
- Transparent Pricing through the Online Platform
- Opportunity to Beat Market Rate On P2P Marketplace
- Highly Positive Client Rating
- Overall Positive Client Reaction
- Great App
- First 5 Transfers for Free Promotion (If You Use Our Link)
- No Dedicated Dealers
- Varying Fixed Fees which Could Be Significant
- Fund Withdrawal Fees on Top of Fixed Fees
- No Hedging Tools such as Forward Contracts
- May Take a While to Find Best Rate Match
Full Currencyfair Review:
| Is Currencyfair Reliable? |
| Do Clients Like Currencyfair?|
Currencyfair Reviews from Across The Web
| Currencyfair Exchange Rate & Fees |
| Global Reach & Service |
| Additional Functionalities |
| The Overall |
| Comments |
Is Currencyfair Reliable?
CurrencyFair, not to be confused with travel money giant FairX, went live in Dublin in 2010. Since then, it has brokered roughly €5 billion, saving its customers some €170 million. CurrencyFair has expanded into the UK, Poland, and Australia, and is able to transfer funds to most nations around the world. The firm doesn’t hold a U.S license to operate as a money transfer business, and thus is unable to on-board Americans.
The Currencyfair model has found its way around investors minds, managing to raise in excess of $20m in several different rounds (as listed here, here, here and here). The company is often mentioned next to betting exchange giant Betfair in media, and we speculate there might be a connection between the two companies, with shared investors and employees (like this consultant).
Though the firm is still young and developing, CurrencyFair is one of a few genuine Peer to Peer currency exchange companies, where transparency plays a huge factor, and savings are demonstrated across the board. It is as an online-only money transfer service which enables clients to perform actions on the platform from start to finish without human involvement.
Whether this is a viable business model in the long term is yet to be seen. But for now, CurrencyFair seems to have a lot of happy customers and a growing influence.
FinovateAsia 2014 – Best of Show
IIA Dot IE Net Visionary Awards for Most Insightful and Intriguing Internet Innovation
CurrencyFair is bringing real innovation to the money transfer business, and its popularity is increasing by the day.
With that being said, its level of reputation and credibility can’t be matched with Moneycorp (operating since the 70’s and exchanging billions annually). It simply doesn’t have enough track record to prove its financial stability over the course of decades.
Also in comparison to its direct competitor, Transferwise, it’s lagging behind. Its level of expansion and growth is nowhere near Transferwise. Currencyfair has only moved £5bn in total since its inception, and Transferwise has already reported moving €2bn each month. Although we can find high similarities between the two companies (view our Transferwise VS Currencyfair comparison here), we deem Transferwise as being safer due to sheer size.
With the above being said, we would say Currencyfair’s credibility is above average.
Do Clients Like Currencyfair? Currencyfair Reviews from Across The Web
There are 3,300+ client reviews available on TrustPilot , netting the company a 9.4 / 10 rating.
This represents a large improvement from a shaky start Currencyfair had on the platform (in early 2014 it had an average rating of 6.2). It means that reviews added between March 2016 and March 2017 have been almost unanimously positive.
As a recent update we can say Currencyfair’s average rating dropped slightly from 9.4 to 9.2 before then returning back to 9.4. This means that for a time, Currencyfair was averaging 9.1 to lower their average score, which is still excellent. And reviews are even more positive now than before and over 9.4 to bring the average back up.
The testimonials prove that Currencyfair meets the goals it has set up in order to become an industry leader:
View our eWallet comparison (Currencyfair included).
On the negative side there are some fairly justified complaints, but these are small things to consider inside a 90+% positive overall feedback. The fact services were discontinued is indeed true, but doesn’t happen very often. The platform is a tad more complicated than other FX firms’ platform, but on the other hand it serves a different functionality, so it is expected. And yes, there are withdrawal fees but pretty negligible when it comes to high volume trading.
Exchange Rate & Fees
Fees: There’s a min. €3 fixed fee per transaction (which grows to €8 for priority /same-day transfers). That is if you send money from the UK. You can pay as much as 40 ILS ($10 or so) if you’re transferring Israeli Shekels, which is comparable to a normal bank fee.
Use Our Get Free Quote buttons below to enjoy an exclusive promotion: First 5 Transfers are Fee-Free!
Exchange Rates: The currency rates offered by Currencyfair are dynamic.
In fact, Currencyfair is a marketplace where buyers and sellers meet to exchange currencies. Each person can set his preferred rate, or engage into trading with an existing offer.
There are two ways to go along:
1. If you need to exchange the currency quickly, you can use the Quicktrade option. This will automatically search for the best rates currently available on the marketplace and match your transfer. We don’t have particular data on the average margin achieved through this function but we can tell Currencyfair claims to step in and offer a 0.4%-0.5% margin if no marketplace match is made (and we assume margins will hover around these prices).
2. If you want to let money sit for a while, and willing to wait for the best deals, then you can potentially even beat the mid-market rate. On the other hand, in terms of currency fluctuations, you could end up losing much more than the fees you saved.
The average spread that Currencyfair reports is 0.4% which is a great margin even for large transfers, but it’s difficult to know if it can be ever achieved through the more recommended Quicktrade option.
Limits: €8 is the minimum amount that can be transferred, one of the lowest seen anywhere. There is no upper limit.
The fees could be excessive with some currencies, or if you want a priority trade. If you are transferring small volumes in exotic currencies, or need a priority transfer, you’re better off not using them.
In terms of exchange rates, we think they are quite comparable to Transferwise, all in all, at around the 0.5% from mid-market rate (if you factor in the fees, and the fact many get great rates on the marketplace). That’s a pretty good average, but can be easily beaten by traditional companies when the amount transferred is significant, and could be slightly higher using the Exchange Now functionality.
Global Reach & Service
Ways to approach: Email, Telephone.
Translations: Polish, French.
Accepts Clients: All non-U.S clients.
Currencies Handled: 19, including the newly launched INR.
Client Reviews: 9.4 / 10, complimenting the company for saving and service.
Currencyfair is not the most global company there is. It only accepts clients from very specific locations, and also handles the least amount of currency pairs of all companies, especially in comparison to companies like FC Exchange.
On the service side, there’s no doubt the company stands to the highest standards of client satisfaction, but there are no expert dealers to assist you with market guidance (or offer hedging instruments such as forward contracts). That leaves the majority of customers at a disadvantage, having to make their own estimations on market movements if they decide to focus on the marketplace option.
Spot contracts (instant currency exchange) only.
We cannot ignore the revolutionary P2P marketplace set up by Currencyfair, which represents a truly unique option of finding a mid-market rate (and then paying only 0.15% in spreads to Currencyfair itself).
Currencyfair has good features when it comes to two types of clients:
1. Experts who want to bet on currency movements without advisory on the subject. These individuals or businesses can fully utilize the marketplace and achieve tremendous rates, but they must understand the risks involved and potential for downside movement.
2. Individuals or small businesses from UK or Europe who need to move money through popular corridors, and want to use the Quicktrade option to get pretty good rates. If they’re transferring massive amounts then they’re not likely to use an app for it, or let the money wait in the marketplace until a match is made (and could potentially get better rates with traditional FX firms).
Still, the whole concept is ground-breaking and the execution of features is good.