Remitly vs WorldRemit Comparison

Founded in 2011, Remitly has carved a niche for itself with a focus on immigrant communities, offering a user-friendly app and a money-back guarantee.

WorldRemit, established in 2010, broadens the horizon with services in over 130 countries, emphasizing ease of use and a wide array of transfer options including cash pickup and mobile payments.

Both companies have garnered positive customer feedback for their reliable and efficient services, making them strong contenders for anyone looking to send money abroad.

Customers

Company NameRemitlyWorldRemit
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Remitly ReviewWorldRemit Review
Customer Rating4.3/5 Trustpilot4.2/5 Trustpilot
# Rating Customers34,681 reviews52,260 reviews
Top 3 Pros
  • Money back guarantee
  • Strong set of cultural values
  • Well-reviewed app
  • Customer-Friendly
  • Transparent Quote
  • Excellent App by Customer Reviews
Top 3 Cons
  • Extensive KYC required
  • Not suitable for large transfers
  • No dedicated dealers
  • Limitations on Transfer Amounts
  • Transfer Online Only
  • Layoffs in 2022 and Paused IPO Plans

Availability

Company NameRemitlyWorldRemit
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Office LocationsUSA, Nicaragua, Ireland, UK, Poland, Singapore, PhilippinesUK, Poland, Philippines, USA, Canada, Australia
# Currencies6570

Security

Company NameRemitlyWorldRemit
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Regulated byFCA (UK), FINTRAC (Canada), FinCEN (USA), AUSTRAC (Australia)FCA (UK), ASIC (Australia), Local state regulation throughout US, FINTRAC (Canada)
HTTPS SecuredYesYes
Segregated Customer AccountsYesYes
2FAYesYes

Limits and Fees

Company NameRemitlyWorldRemit
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Min transfer€/Β£/$10€/Β£/$1
Max transferCap of three transfers per week, varies by countryVaries by country and method
Fixed feesVaries by routeVaries by route
See rates before you log in?YesYes

Customer Support

Company NameRemitlyWorldRemit
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Dedicated DealerNoNo
EmailYesYes
PhoneYesYes
Live ChatYesNo
24/7YesYes

Ways to Transfer

Company NameRemitlyWorldRemit
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Online SystemYesYes
Online AppYesYes
Multi-Currency AccountNot specifiedNot specified
Cash PickupYesYes
Card Top-UpNot specifiedYes

Additional Functions

Company NameRemitlyWorldRemit
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HedgingNoNo
Mass paymentsNot specifiedNot specified
Cash chequesNot specifiedNot specified
Multi-Currency Debit CardNot specifiedNot specified

Conclusion

On MoneyTransferComparison, Remitly has received a higher editorial score. The advantages of Remitly over WorldRemit are these:

  1. Well-reviewed app – Remitly’s app has been highly praised for its user experience and functionality, making it a preferred choice for users looking for convenience in their transactions.
  2. Money back guarantee – This feature provides a layer of security and trust for users, ensuring that they are protected in case of any issues with their transactions.
  3. Strong set of cultural values – Remitly’s commitment to supporting immigrants and their families through their services adds a unique value proposition that resonates with many of its users.

Both companies are reliable companies with good customer reviews, and both should be considered for your next international money transfer.

Remitly is better for users who prioritize a seamless app experience, need assurance with a money-back guarantee, and value a company with a strong cultural mission. It’s particularly suited for smaller, personal remittances where app usability and customer service are key considerations.

WorldRemit is better for users who need a broader range of services including cash pickup and card top-up options, and those looking for a service with a wide global reach, especially in Africa. It’s ideal for users who need flexible delivery options and are sending money to countries where banking infrastructure may be limited.