Remitly vs Ria Comparison

Remitly, established in 2011, has quickly risen to prominence by providing fast, affordable, and user-friendly digital remittance services, catering primarily to the needs of immigrants sending money back home. With its headquarters in Seattle, Washington, Remitly has expanded its services to over 65 currencies, emphasizing speed and convenience.

On the other hand, Ria, a subsidiary of Euronet Worldwide Inc. since 1987, boasts a vast network of over 447,000 locations worldwide. It specializes in both online and in-person transfers, offering a wide range of currencies and focusing on accessibility and reach.

Both companies aim to simplify international money transfers, each with unique features tailored to different customer needs.

Customers

Company NameRemitlyRia
Logo
ria new logo
Remitly ReviewRia Review
Customer rating4.3/5 (Trustpilot)4.4/5 (Trustpilot)
# Rating Customers40,000 reviews17,212 reviews
Top 3 Pros
  • Fast transfers
  • Wide global reach
  • User-friendly app
  • Extensive global network
  • Cash pickup options
  • Reliable
Top 3 Cons
  • Fees can be high for certain routes
  • Limited to smaller transfers
  • Customer service issues reported
  • Higher fees for some services
  • Slower transfers compared to competitors
  • Less transparent fees

Availability

Company NameRemitlyRia
Logo
ria new logo
Office locationsSeattle, Washington (HQ)US but also 447,000+ agents globally
# Currencies65100+

Security

Company NameRemitlyRia
Logo
ria new logo
Regulated byFCA, FinCEN, AUSTRACFinCEN, FCA, FINTRAC, ASIC
HTTPS SecuredYesYes
Segregated Customer AccountsYesYes
2FAYesYes

Limits and Fees

Company NameRemitlyRia
Logo
ria new logo
Min transfer€1€1
Max transferVaries by country and method$2,999 per day
Fixed feesVariableVariable
See rates before you log in?YesYes

Customer Support

Company NameRemitlyRia
Logo
ria new logo
Dedicated DealerNoNo
EmailYesYes
PhoneYesYes
Live ChatYesNo
24/7YesNo

Ways to Transfer

Company NameRemitlyRia
Logo
ria new logo
Online SystemYesYes
Online AppYesYes
Multi-Currency AccountNoNo
Cash PickupYesYes
Card Top-UpNoNo

Additional Functions

Company NameRemitlyRia
Logo
ria new logo
HedgingNoNo
Mass paymentsNoNo
Cash chequesNoNo
Multi-Currency Debit CardNoNo

Conclusion

On MoneyTransferComparison, Remitly has received a higher editorial score. The advantages of Remitly over Ria are these:

  • Faster Transfer Speeds: Remitly offers express payment options that can transfer funds in just a few minutes, making it ideal for urgent transfers.
  • Higher Customer Satisfaction: With a higher Trustpilot rating, Remitly has shown to have better customer satisfaction compared to Ria.
  • User-Friendly App: Remitly’s app is highly rated on both the App Store and Google Play, indicating a more seamless and convenient user experience.

Remitly is better for urgent transfers and users who prioritize a seamless app experience.

Ria is better for customers needing extensive global cash pickup options and those who prefer in-person transactions due to its vast network of agent locations.