Currencyfair vs Xoom Comparison

CurrencyFair, established with a focus on low-cost currency exchange, prides itself on offering competitive rates and transparent pricing, coupled with the innovative option of a peer-to-peer exchange platform. It has carved a niche for those seeking efficient, cost-effective money transfer solutions.

On the other hand, Xoom, a PayPal service, extends its reach across 160 countries, facilitating swift and secure transfers directly to bank accounts, cash pickup locations, and more. It’s recognized for its convenience, including mobile reloads and bill payment services, catering to a broad spectrum of customer needs.

Both companies have garnered positive customer feedback for their reliability and service quality, making them noteworthy considerations for anyone looking to make international money transfers.

Customers

Company NameCurrencyFairXoom
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CurrencyFair ReviewXoom Review
Customer rating4.5/54.0/5
# Rating Customers6,000+ on TrustPilot22,000+ on TrustPilot
Top 3 Pros
  • 0.4% to 0.6% Overall Markup
  • Transparent Pricing
  • First 5 Transfers Free
  • Offers 79 currencies
  • Money-back guarantee
  • Mobile reloads and online bill pay
Top 3 Cons
  • Only 22 Currencies Available
  • No FX Hedging Tools
  • Fee Withdrawal On Top of Transfer Fees
  • High Absolute Fees per Transfer
  • Not suitable for high-value transfers
  • Complaints about excessive KYC

Availability

Company NameCurrencyFairXoom
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Office locationsDublin, Surrey, Newcastle, Singapore, Hong KongUSA and many agents around the world
# Currencies2279

Security

Company NameCurrencyFairXoom
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Regulated byCentral Bank of Ireland, ASICFinCEN, FCA, FINTRAC
HTTPS SecuredYesYes
Segregated Customer AccountsYesNo
2FAYesYes

Limits and Fees

Company NameCurrencyFairXoom
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Min transfer€8No minimum
Max transferNo upper limitVaries by country and verification level
Fixed fees€3 fixed fee per transaction for eurosVaries by country and payment method
See rates before you log in?YesYes

Customer Support

Company NameCurrencyFairXoom
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Dedicated DealerNoNo
EmailYesYes
PhoneYesYes
Live ChatNoNo
24/7NoYes

Ways to Transfer

Company NameCurrencyFairXoom
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Online SystemYesYes
Online AppYesYes
Multi-Currency AccountYesNo
Cash PickupNoYes
Card Top-UpNoYes

Additional Functions

Company NameCurrencyFairXoom
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HedgingNoNo
Mass paymentsNoNo
Cash chequesNoNo
Multi-Currency Debit CardNoNo

Conclusion

On MoneyTransferComparison, CurrencyFair has received a higher editorial score. The advantages of CurrencyFair over Xoom are these:

  • Lower overall markup on transactions.
  • The opportunity for customers to receive the first five transfers for free.
  • The availability of a multi-currency account which allows customers to receive and hold foreign currency.

CurrencyFair is better for individuals or businesses looking for low-cost transfers and those who benefit from holding multiple currencies in one account. It’s particularly suited for users who are looking to save on larger transactions and prefer a transparent pricing model.

Xoom is better for users who need a wide range of destination countries and currencies, and those who prioritize convenience such as cash pickup options and mobile reloads. It’s ideal for smaller, more frequent transfers and offers a comprehensive solution for users who need to support family and friends abroad with not just money transfers but also bill payments and mobile top-ups.