Currencies Direct vs Xoom Comparison

Established in 1996, Currencies Direct has carved a niche for itself as a leading currency exchange provider, offering no fixed transfer fees and boasting an extensive global presence with 22 offices worldwide.

On the other hand, Xoom, a PayPal service since 2001, specializes in online-only small transfers, providing a convenient platform for users to send money across 160 countries.

This article aims to compare these two giants in the money transfer industry, highlighting their key features, advantages, and ideal use cases to help you decide which service best suits your international money transfer needs.

Customers

Company NameCurrencies DirectXoom
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Currencies Direct ReviewXoom Review
Customer rating4.9/5 (TrustPilot)4.0/5 (TrustPilot)
# Rating Customers9,500+22,000+
Top 3 Pros
  • No fixed transfer fees
  • Extensive reach
  • Professional staff
  • Fast transfers
  • Mobile app
  • Diverse delivery options
Top 3 Cons
  • Not suitable for remittances to Asia and South America
  • Less intuitive online platform
  • Online App is Functional but not great
  • Higher exchange rate markups
  • Minimum fee for credit cards
  • No live chat

Availability

Company NameCurrencies DirectXoom
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Office locations22 offices worldwideOffices in the USA, affiliated agents globally
# Currencies60+79

Security

Company NameCurrencies DirectXoom
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Regulated byFCA, FinCEN, othersFinCEN
HTTPS SecuredYesYes
Segregated Customer AccountsYesNo
2FANoNo

Limits and Fees

Company NameCurrencies DirectXoom
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Min transferΒ£100$10/Β£8/€9
Max transferNo upper limit$10,000 daily
Fixed feesNo$4.99 to $10.99
See rates before you log in?YesYes

Customer Support

Company NameCurrencies DirectXoom
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Dedicated DealerYesNo
EmailYesYes
PhoneYesYes
Live ChatNoNo
24/7NoYes (for some services)

Ways to Transfer

Company NameCurrencies DirectXoom
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Online SystemYesYes
Online AppYesYes
Multi-Currency AccountYesNo
Cash PickupNoYes
Card Top-UpNoYes

Additional Functions

Company NameCurrencies DirectXoom
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HedgingYesNo
Mass paymentsYesNo
Cash chequesNoNo
Multi-Currency Debit CardNoNo

Conclusion

On MoneyTransferComparison, Currencies Direct has received a higher editorial score. The advantages of Currencies Direct over Xoom Money Transfer are these:

  • No Fixed Transfer Fees: Currencies Direct does not charge fixed fees for transfers, making it more cost-effective for larger transactions.
  • Extensive Global Reach: With 22 offices worldwide, Currencies Direct offers a more extensive network for international money transfers.
  • Professional and Courteous Staff: The company is known for its professional customer service, ensuring a smooth transaction process for both private and business clients.

Currencies Direct is better for larger international transfers, business FX needs, and those requiring dedicated dealer support for complex transactions.

Xoom Money Transfer is better for smaller, quick transfers, especially for users who prefer mobile app convenience and need services like cash pickup or card top-up.