TorFX vs Remitly Comparison

TorFX, established in 2004, has carved a niche for itself as a reliable choice for large-sum transfers, boasting a high customer satisfaction rate and a plethora of industry awards. With a strong focus on providing personalized service, TorFX is particularly favored by individuals and businesses looking for expert guidance on currency exchange and international transfers.

On the other hand, Remitly, founded in 2011, targets a different segment of the market with its digital-first approach. Specializing in remittances, Remitly makes it easy for users to send money to family and friends across the globe, offering options for bank-to-bank transfers, cash pickups, and even door-to-door delivery in some regions. With its user-friendly app, Remitly appeals to those seeking convenience and speed in their transactions.

Customers

Company NameTorFXRemitly
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TorFX ReviewRemitly Review
Customer Rating4.9/54.3/5
# Rating Customers6,800+ on TrustPilot33,000+ on TrustPilot
Top 3 Pros
  • Experienced and professional staff
  • Many industry awards
  • Highly positive experience reported by clients
  • Bank-to-bank, cash pickup, and door-to-door delivery
  • Money-back guarantee
  • Well-reviewed app
Top 3 Cons
  • Geared towards clients with large-sum requirements
  • Mobile app can be laggy
  • Limited to bank-to-bank transfers only
  • Extensive KYC required to increase spending limits
  • Not suitable for large transfers
  • No dedicated dealers

Availability

Company NameTorFXRemitly
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Office LocationsUK, AustraliaUS, Nicaragua, Ireland, UK, Poland, Singapore, Philippines
# Currencies5965

Security

Company NameTorFXRemitly
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Regulated byFCA (UK), ASIC (Australia)FCA (UK), FINTRAC (Canada), FinCEN (USA), AUSTRAC (Australia)
HTTPS SecuredYesYes
Segregated Customer AccountsYesNo
2FANoNo

Limits and Fees

Company NameTorFXRemitly
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Min TransferΒ£100No minimum
Max TransferNo upper limitVaries by country
Fixed FeesNo feesVaries by transfer type and corridor
See Rates Before You Log In?YesYes

Customer Support

Company NameTorFXRemitly
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Dedicated DealerYesNo
EmailYesYes
PhoneYesYes
Live ChatNoYes
24/7NoYes

Ways to Transfer

Company NameTorFXRemitly
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Online SystemYesYes
Online AppYesYes
Multi-Currency AccountYesNo
Cash PickupNoYes
Card Top-UpNoYes

Additional Functions

Company NameTorFXRemitly
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HedgingYesNo
Mass PaymentsNoNo
Cash ChequesNoNo
Multi-Currency Debit CardNoNo

Conclusion

On MoneyTransferComparison, TorFX has received a higher editorial score. The advantages of TorFX over Remitly are these:

  • A higher customer rating
  • No fixed fees for transfers
  • The availability of dedicated dealers for personalized service.

TorFX is better for larger international money transfers and for individuals or businesses looking for tailored financial advice and hedging options. Their service is particularly suited for those who prefer a more personalized approach to managing their international money transfers, with the support of dedicated account managers.

Remitly is better for smaller, personal remittances and offers a more tech-driven approach with its highly rated mobile app. It is ideal for users looking for quick, convenient transfers, especially for bank-to-bank, cash pickup, and even door-to-door cash delivery in some countries. Remitly’s service is particularly beneficial for those sending money to family and friends in other countries, offering a straightforward and user-friendly platform.