TorFX vs OFX Comparison

TorFX, known for its personalized customer service and competitive exchange rates, has been a favorite among individuals and businesses looking for tailored financial transfer solutions.

On the other hand, OFX boasts a wide international reach, supporting a vast array of currencies and providing 24/7 customer support, making it a go-to for users seeking flexibility and accessibility.

This comparison aims to delve into the specifics of what each company offers, helping you decide which service best suits your international money transfer needs.

Customers

Company NameTorFXOFX
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TorFX ReviewOFX Review
Customer rating4.9/54.3/5
# Rating Customers6,800+ on TrustPilot4,300+ on TrustPilot
Top 3 Pros
  • No transfer fees
  • Personal account manager
  • Competitive exchange rates
  • 24/7 customer support
  • Large global reach
  • Competitive exchange rates
Top 3 Cons
  • Geared towards larger transfers
  • No mobile app for some countries
  • Limited to bank-to-bank transfers
  • $15 fee for transfers under $10,000
  • No cash pickup option
  • Account setup can be lengthy

Availability

Company NameTorFXOFX
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Office locationsUK, AustraliaUK, Australia, USA, Canada, New Zealand, Hong Kong, Singapore
# Currencies60+55+

Security

Company NameTorFXOFX
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Regulated byFCA (UK), ASIC (Australia)FCA (UK), ASIC (Australia), FinCEN (USA), and others
HTTPS SecuredYesYes
Segregated Customer AccountsYesYes
2FANoYes

Limits and Fees

Company NameTorFXOFX
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Min transferΒ£100$1,000
Max transferNo limitNo limit
Fixed feesNone$15 for transfers under $10,000
See rates before you log in?YesYes

Customer Support

Company NameTorFXOFX
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Dedicated DealerYesYes
EmailYesYes
PhoneYesYes
Live ChatNoNo
24/7NoYes

Ways to Transfer

Company NameTorFXOFX
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Online SystemYesYes
Online AppNoYes
Multi-Currency AccountNoYes
Cash PickupNoNo
Card Top-UpNoNo

Additional Functions

Company NameTorFXOFX
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HedgingYesYes
Mass paymentsNot specifiedYes
Cash chequesNoNo
Multi-Currency Debit CardNoNo

Conclusion

On MoneyTransferComparison, TorFX has received a higher editorial score. The advantages of TorFX over OFX are these:

  • TorFX offers personalized service with a dedicated account manager, providing tailored advice and support for each customer’s unique needs.
  • TorFX has a strong focus on no transfer fees across all transactions, making it cost-effective for large transfers.
  • TorFX boasts a higher customer satisfaction rating on Trustpilot, indicating a high level of trust and positive experience among its users.

Both companies are reliable companies with good customer reviews, and both should be considered for your next international money transfer.

TorFX is better for individuals and businesses looking for personalized customer service and those who prioritize a straightforward, fee-free structure for their transfers, especially for large amounts.

OFX is better for those requiring a more extensive global reach and 24/7 customer support, making it ideal for users in various time zones or those needing assistance outside of regular business hours. It’s also more suitable for those needing to transfer money in a wider range of currencies.