Currencies Direct vs TorFX Comparison

Established in 1996, Currencies Direct has carved a niche for itself with its no-fee transfers, extensive global reach, and a strong focus on customer satisfaction.

TorFX, founded in 2004, has similarly built a reputation for providing excellent exchange rates, personalized customer service, and a range of transfer options designed to cater to diverse needs.

This comparison aims to delve into the specifics of what each company offers, highlighting their strengths, services, and how they can best serve your international money transfer requirements.

Customers

Company NameCurrencies DirectTorFX
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Currencies Direct ReviewTorFX Review
Customer rating4.9/54.9/5
# Rating Customers425,000+50,000+
Top 3 Pros
  • No fixed transfer fees
  • Extensive reach with 22 offices worldwide
  • Professional and courteous staff
  • Experienced and professional staff
  • Strong corporate FX desk
  • Highly positive customer experience
Top 3 Cons
  • Not suitable for remittances to Asia and South America
  • Online platform less intuitive than competitors
  • Online app functional but not a work of art
  • Geared towards clients with large-sum requirements
  • Mobile app can be laggy
  • Limited to bank-to-bank transfers only

Availability

Company NameCurrencies DirectTorFX
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Office locationsUK, Spain, France, USA, South Africa, and moreUK, Australia, USA, and Singapore
# Currencies60+40+

Security

Company NameCurrencies DirectTorFX
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Regulated byFCA, FinCEN, and othersFCA, ASIC
HTTPS SecuredYesYes
Segregated Customer AccountsYesYes
2FANoNo

Limits and Fees

Company NameCurrencies DirectTorFX
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Min transferΒ£100Β£100
Max transferNo upper limitNo upper limit
Fixed feesNoNo
See rates before you log in?YesYes

Customer Support

Company NameCurrencies DirectTorFX
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Dedicated DealerYesYes
EmailYesYes
PhoneYesYes
Live ChatNoNo
24/7NoNo

Ways to Transfer

Company NameCurrencies DirectTorFX
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Online SystemYesYes
Online AppYesYes
Multi-Currency AccountYesYes
Cash PickupNoNo
Card Top-UpNoNo

Additional Functions

Company NameCurrencies DirectTorFX
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HedgingYesYes
Mass paymentsYesYes
Cash chequesNoNo
Multi-Currency Debit CardNoNo

On MoneyTransferComparison, Currencies Direct has received a higher editorial score. The advantages of Currencies Direct over TorFX are these:

  • Currencies Direct offers a more extensive range of currencies, making it suitable for a broader audience looking to transfer money internationally.
  • Currencies Direct has a more significant global presence with offices in multiple countries, providing localized services to a wider range of customers.
  • Currencies Direct provides specialized forex solutions that can benefit businesses and online sellers in various ways, including batch payments and multi-currency collection accounts.

Currencies Direct is better for businesses looking for specialized forex solutions and individuals needing to transfer money to a wide range of countries.

TorFX is better for individuals and businesses looking for personalized service with dedicated account management and those prioritizing high Trustpilot ratings and customer service awards.