Currencies Direct vs OFX Comparison

Established in 1996, Currencies Direct has carved a niche for itself with its customer-centric approach, offering no fixed transfer fees and boasting an extensive global reach through its 22 offices worldwide.

On the other hand, OFX, founded in 1998 as part of the OzForex Group and now a publicly traded company in Australia, has grown to facilitate over $20bn in annual turnover. It prides itself on providing 24/7 customer support and a wide array of services tailored to both individual and business needs.

This comparison aims to delve into their features, services, and customer experiences to help you decide which provider best suits your international money transfer needs.

Customers

Company NameCurrencies DirectOFX
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Currencies Direct ReviewOFX Review
Customer rating4.9 / 5 (TrustPilot)4.3 / 5 (TrustPilot)
# Rating CustomersOver 425,000Over 1 million
Top 3 Pros
  • No fixed transfer fees
  • Extensive reach with 22 offices worldwide
  • Professional and courteous staff
  • Global offices
  • 24/7 customer support
  • Accepts debit/credit card
Top 3 Cons
  • Not suitable for remittances to Asia and South America
  • Online platform less intuitive than competitors
  • Online app functional but not a work of art
  • Less tech-savvy than competitors
  • Outdated look
  • Customer support can be slow

Availability

Company NameCurrencies DirectOFX
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Office locations22 offices worldwide10 offices across the globe
# Currencies60+55+

Security

Company NameCurrencies DirectOFX
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Regulated byFCA, FinCEN, SARB, FINTRAC, Bank of SpainFCA, ASIC, FinCEN, FINTRAC
HTTPS SecuredYesYes
Segregated Customer AccountsYesYes
2FANoNo

Limits and Fees

Company NameCurrencies DirectOFX
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Min transferΒ£100Β£100
Max transferNo upper limitNot specified
Fixed feesNoNo
See rates before you log in?YesYes

Customer Support

Company NameCurrencies DirectOFX
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Dedicated DealerYesYes
EmailYesYes
PhoneYesYes
Live ChatNoNo
24/7NoYes

Ways to Transfer

Company NameCurrencies DirectOFX
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Online SystemYesYes
Online AppYesYes
Multi-Currency AccountYesYes
Cash PickupNoNo
Card Top-UpNoYes

Additional Functions

Company NameCurrencies DirectOFX
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HedgingYesYes
Mass paymentsYesYes
Cash chequesNoNo
Multi-Currency Debit CardNoNo

Conclusion

On MoneyTransferComparison, Currencies Direct has received a higher editorial score. The advantages of Currencies Direct over OFX are these:

  • There are no fixed transfer fees.
  • Extensive reach with 22 offices worldwide.
  • Professional and courteous staff.

Currencies Direct is better for customers looking for personalized service with a dedicated dealer and those who prioritize a wide global presence for easier access to international transfers. It’s also ideal for individuals and businesses seeking to avoid fixed transfer fees, regardless of the transfer amount.

OFX is better for customers who need 24/7 customer support and those who prefer a company with a strong technological infrastructure, including a functional online app and the ability to see rates before logging in. It’s also suitable for those who appreciate the security and transparency of dealing with a publicly traded company.