Should I use Corpay for money transfers?
Pros:
Cons:
Services Offered by Corpay
Official Website:
Corpay Review: Executive Summary
Corpay is a multi-national, awards, winning Foreign Exchange firm that has bought and merged CambridgeFX into its operations. The two companies can work an intercollaborative manner to offer a very complete solution for businesses using them, with a wide array of hedging tools, strong team of dedicated currency dealers, and a strong online payment system.
Not Top 10 Ranked
Where is Corpay Available?
Our Top Rated Corpay Alternatives
- Operating Since 1979 - First Commercial FX Firm
- Corporate FX Specialists
- Great Online Platform, Tailored for SMEs
- Many Consumer and Business Awards
- Widest Selection of FX Hedging Tools
- Best Credit Score by D&B
- Large Transfers and Bespoke Business Transfer Specialists with 4.5/5 Rating on TrustPilot (5,000+ Reviews)
- Industry Leader with £10bn in Annual Turnover
- Batch Payments and Forward Contracts Online
- Risk Management including Rate Alerts and Forwards
- Most Global Offices in the Industry
- Easy On-Boarding Process
- No Transfer Fees and Great Rates
- Accepts Private Clients and Business Clients of Any Requirement
- Smooth Online and System
- Personal, Friendly Service
- High TrustPilot Rating
- Regular Market Updates
- Expert Guidance by Veteran Dealers
- Excellent Hedging Offering for Businesses
- Property Transaction Specialists
- 99% Positive Customer Feedback
- Known for Great Currency Guidanc
- Highly Usable and Friendly Website
- Operating for 15+ Years
- Result of a Merger of two Leading Companies in the Money Transfer Space, One was Fully Dedicated to Corporate Foreign Exchange
- Traded Publicly on the Australian Stock Exchange
- Massive Staff
- Spotless Reputation for 20 Years
- Ultra Professional System with High Level of Functionality
- Very Tight Margins
- Transparent Rates on the Online System
- Feefo 2020 Platinum Trusted Provider
- Excellent Website and Online Flow
- Highly Professional
- 15+ Years of Experience
- Spot-On Currency Predictions
- Best Rates: Fixed FX Spreads of 0.1% – 0.5%.
- Authorized by 6 Global Regulators
- Asian Currency Specialists
- Excellent Multi-Currency Offering for Online Sellers
- Operating for 15+ Years
- Owned by Ant Financial, a Global Payments Giant
- Courteous Staff
- Largest Selection of Currencies
- Does not Accept USA-Based Clients
Is Corpay Safe?
Company size:
Corpay (formerly known as CambridgeFx) is a large company, which may come as a surprise given its lack of online presence. With over 25 years of experience, and having served over 14,000 global businesses for cross-border payment, Corpay has certainly proved itself as a strong competitor in this market.
Corpay is also backed by FLEETCOR Technologies, its parent company, which is a Fortune 1000 company and a S& P 500 member with over $22 billion market capitalisation.
Regulated By:
With offices in the UK, Canada, Australia and the US, Corpay has extensive licensing and regulation that it complies with. Here are some of Corpay’s licensing information.
Canada
- Ontario corporation: 1980873
- FINTRAC Money Services Business license: M17163510
- Quebec Money Services Business license: 900009
- Global Markets Entity Identifier (GMEI): 5493007HHN4G8PA5MS11
United States
- Delaware corporation: 3359789
- FinCEN Money Services Business registration: 3100013907918
- Global Markets Entity Identifier (GMEI): 549300E6BD9BP1l0G794
- Licensed Money Transmitter
UK
- England & Wales company: 05271222
- Financial Conduct Authority: FRN 900702 – for the provision of electronic money and
- payment services
- Information Commissioner’s Office Registration Number: ZA031019
Australia
- Australian business number: 85 126 642 448;
- Australian Securities & Investment Commission (ASIC)
- AFSL: 351278
Awards:
- Global Payroll Association Award: International Payroll Payments Provider of the Year (2019)
- ITIJ Award: Specialist Provider of the Year (2018)
- Canada’s Best Managed Companies Award (2017; two-time winner);
- Global Finance Magazine FX Product Innovation Award: Cambridge Link Mobile Application (2017)
Conclusion:
Corpay is a large, established company with a big-hitter as its parent company, along with a 25 year track record. The company has a decorated awards cabinet, along with being licensed and regulated in four separate countries. It is up to part with the biggest and most respectable money transfer companies like Moneycorp.
Corpay Customer Reviews
Research:
Client feedback is almost non-existent. There are only a few reviews on TrustPilot or other large review sites. There are 5 reviews on Google (3.4/5), and 2 reviews on App Store (4.5/5)
Conclusion:
TrustPilot and other large review sites do not have a single review on Corpay — in fact, there’s not even a page dedicated to the company. You can see from Glassdoor that previous employees found their experience working there satisfactory, but it doesn’t tell much about the service they’re providing. The only glimpse of customer experience we can get seems to suggest that customer service is poor, but the app works as intended.
Corpay Exchange Rates & Fees
Fees: Fees are not disclosed by Corpay.
Exchange Rates: Whilst Corpay describe their exchange rates as “competitive”, they do not back this up by publicly stating the exchange spread that is taken.
Conclusion:
Corpay, like XE, tend to focus on delivering bespoke service through their dedicated account manager, which may explain why they do not state the fees (i.e. they may vary from each scenario). However, giving no indication of fees or exchange rate is concerning for the customer. You should be extremely skeptical and careful around their costs as they clearly are not making an effort to be transparent.
Corpay Global Reach & Service
Research:
- Dedicated Dealer: Yes
- Offices: United States, Canada (global headquarters), UK, Australia
- Ways to approach: Telephone, email,
- Translations: English, French
- Accepts clients: Global
- Currencies Handled: 140
- Client reviews: Non-existent
Conclusion:
The global reach of Corpay (CambridgeFX) is significant. With offices in Australia, UK, US and Canada, there is more room for support and accommodating global clients. Additionally, Corpay appears to have a focus on good service, which is why they have a dedicated account dealer. Lastly, perhaps due to their presence in the Canadian, the website can be translated to French. This all appears strong on paper, but the evidence of this in the form of reviews is lacking.
Additional Functionalities
As one would expect with a remittance company that has a dedicated dealer, hedging is very much supported. Structured options, Vanilla option, Exchange Swap and so on are all available.
What’s more impressive is their AP automation solutions. Their payables software can connect to your bank account, as well as invoice data from different offices and departments. Many other tools are on offer here too, such as virtual credit cards, vendor networks, as well as a robust API.
Corpay offers various business solutions too, such as payroll, eCommerce, partnership programs among others.
Conclusion:
Due to their longevity in the market, Corpay (formerly CambridgeFX) have developed a large network of services that all work together, meaning you can rely on a single entity for many solutions.
Review Summary
Bottom Line
Corpay is a large company, which may come as a surprise given its lack of online presence. Their strongest point is their functionalities and service. They offer a dedicated dealer, an expert workforce and many solutions and integrations. Dealing with 140 currencies, you could feel although this is extremely useful for a business (Corpay is certainly not aimed at individuals). However, the degree to which they deliver on this is still up in the air. Ultimately, there is no substance to these claims without letting us know their fees, exchange rates or having testimonials. It is however safe to try use and see for yourself, given that it’s fully regulated and long-established.