Afex Money Transfer Review

This review for the Afex money transfer company is intended to explain the pros and cons of using it for your money transfer needs. We focus on the important aspects like fees and exchange rates, the quality of the online trading platform, and the level of service provided. To view other posts like this Afex review, check our top money transfer companies list.

LogoAfex logo
Established1979
International Clients✓ Accepted
Currencies Offered78
Minimum TransferNo Limits
Trading viaOnline Platform or Telephone
Offices InAustralia, Canada, Channel Islands, Indonesia, Italy, Ireland, Norway, Spain, Sweden, Switzerland, United Kingdom and United States
Regulation

IRS, New York State Banking Department, California Department of Financial Institutions (US)

FCA (UK)

VQF (Switzerland)

ASIC and AUSTRAC (Australia)

MiFID (EU)

FeesNo Fees above $5,000, $10 per transfer below the mark.
Promotional CodeNone
Client ReviewsNone we could find about the Money Transfer Service
Client RatingUnknown
Websitewww.afex.com
Advantages

Many Worldwide Offices

Veteran in the Market

US 15bn traded each year

Disadvantages

No Client Feedback Online on the Money Transfer Services

Small Selection of Currencies

Fees incurred on smaller transfers

No App or other Unique Value Propositions


View Recommended Alternatives:

Moneycorp Logo
  • Supported Currencies: 120.
  • Offices: UK, USA, France, Spain, Ireland, Australia, HK, UAE, Brazil, Gibraltar and Romania
  • Execution of Orders: Online, via Telephone, or In App.
  • Strong Point: Reputation, Liquidity, Service, Credit Rating
  • Operating Since 1979. Highest Credit Rating Across the Industry.
  • Rating:
    4.6 /5 on Feefo
    Editorial: 93.4%
  • Supported Currencies: 121.
  • Offices: All 5 Continents, but not accepting USA based businesses.
  • Execution of Orders: Via Telephone, Online or In Person.
  • Strong Point: Exchange Rate Margins of 0.25%-0.15% for Large Clients and Excellent Service.
  • Trading more than $7bn each year.
  • Rating:
    9.8 /10 on Feefo
    Editorial: 95.4%
TorFX Logo
  • Supported Currencies: 59.
  • Offices: UK, Australia.
  • Execution of Orders: Online, via Telephone, or In Person.
  • Strong Point: Online Platform, Dealers Experience, Employee Retention
  • FastTrack 100 Listed.
  • Rating:
    9.4 / 10 on TrustPilot
    Editorial: 93.2%

 Our Rating: N/A

View Rating Breakdown


Read More:

Company Information and Credibility


Company Size:  

Associated Foreign Exchange, Inc. is an outlier in the currency exchange industry. Founded in California in 1979, AFEX has multiple offices around the United States, Europe, and Australia, with plans to expand into Asia and beyond. The company also has dozens of physical locations in metropolitan areas like New York City, where people can walk in off the street and trade dozens of currencies instantly.

AFEX also serves corporate and even international treasury clients. AFEX is on the cutting edge of making international currencies increasingly fluid, for every financial purpose. The company trades more than $15 billion each year and employs hundreds of people all around the world.

On the other hand, there’s little evidence to the quality of their retail money transfer services. There are very few reviews in general about the company, which makes us believe they specialise in  corporate FX, and cash currency exchanges. The only objective information we got on the company is from Glass door reviews like this one,  discussing about how archaic and non-agile the company is.


 

Regulated By: 

IRS, New York State Banking Department, California Department of Financial Institutions (US); FCA (UK); VQF (Switzerland); ASIC and AUSTRAC (Australia); MiFID (EU)


Awards: 

? Deutsche Bank “Straight Through Processing Award”, five years in a row


Conclusion: 

AFEX is a large and varied currency transfer company. They work at every level of finance, but mostly on currency exchanges and national treasuries FX. One of the largest companies in the world in their niche.

On the other hand there are some negative opinions about the company by former employees, and absolutely no client reviews attesting for the quality of service they provide retail customers.

Client Feedback


Research:

Absolutely nothing we could find. We did find reviews of some of their Foreign Exchange Bureaus and it definitely seemed 31 clients did like the company (here’s the one that got most reviews on Yelp ). Nothing besides that.

Update: One negative review on our website.


Positive:

No even a single compliment about the bank to bank currency transfer service from Afex.

Negative:

Poor rates (comment on our website).


Conclusion:

We’ve left Afex with a passing grade of 60 because of their positive cash exchange reviews. We feel they could have done very well on that perspective and perhaps become one of our most recommended providers for Americans, but sadly the firm does not seem to nurture and push towards client reviews like its competitors (Transferwise has 18,000 reviews in 5 years of existence).


Discover More Companies 


 

Exchange Rate & Fees


Research:

Fees: Nothing is stated on the site, but we have found information (that we need to verify) that there are no fees above the $5,000 mark, and $10 per transfer below it.

Exchange Rates: We’re using our intuitive knowledge of the industry to assume Afex has the potential of offering anyone with superb rates. A company of this size, with $15Bn exchanged every year, working with national treasuries, banks, and multinational corporations, have very wide flexibility. With clients this size, they are presumably able to profit from even ultra-tright margins.

Limits: Unknown but we assume they would deal with any size of transfer .


Conclusion:

Has the potential to be the cheapest bar none for very large transfers, but we have no client feedback to verify that assumption. Also the $10 fees are something we don’t like.

Global Reach & Service


Research:

  • Dedicated Dealer: Yes.
  • Offices: Australia, Canada, Channel Islands, Indonesia, Italy, Ireland, Norway, Spain, Sweden, Switzerland, United Kingdom and United States
  • Ways to approach: Email, Telephone (local in most countries), Callback form.
  • Translations:
    German, French, Spanish, Italian, Norwegian, Swedish, Indonesian.
  • Accepts clients: Internationally
  • Currencies Handled: 78.
  • Client reviews: No feedback

Conclusion:

One of the most global companies, with most translations, local service numbers,  and local offices. Service online and via dedicated dealers. Again had the potential to get a straight 100% score if there were client reviews to attest for its service.

Additional Functionalities


Hedging & Corporate FX:

We are absolutely sure a company the size of Afex , transferring as much it does, working with high-scale clients like national treasuries can supply a lot of value beyond what other companies would. One obvious thing is the fact Afex is a registered member of SWIFT, so in theory its actual money moving costs should be lower and reflect in their offering.

Beyond that, the site mentions the standard stuff – Consultancy by a dedicated corporate FX dealer, spot contracts, forwards, limit orders. We expected a lot more than that.


 

App:

None.


Conclusion:

Standard+ offering for Businesses (from the information they provide…), nothing for retail clients.

Review Summary
  • 85%
    Credibility Score - 85%
  • 60%
    Client Feedback - 60%
  • 75%
    Assistance & Service - 75%
  • 75%
    Global Reach - 75%
  • 80%
    Added Values - 80%
75%

Bottom Line

Mega-large USA-based company that works with large corporate clients, and even national treasuries. In theory this could be the cheapest choice for large transfers, but we have found 0 client reviews to verify that assumption, and in fact the only review we have on our website indicates poor rates. Until there’s a lot more testimonies online about their services, we suggest using other companies.

 

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Luz González

Hola Buenas tardes ,

Mi nombre es Luz Gonzalez

Mi intención es Saver si algún agente de su compañía , podría contactarme , para sever los requisitos para poder ser agente de su compañía en la ciudad de Garden City Kansas usa ..

Gracias
6205755796

Tony

Did a large Transaction did not bother to check the rate after realizing that they give the same rate as Banks keeep away from them.

Eric

I had the opposite experience from Tony above. We transfer Euros twice a year from US to Spain. We check with our bank’s international desk on the rate before doing, and have found AFEX to offer a better exchange rate each time. They make the process extremely easy.

Guness seewan

I send money to mauritius the money not yet send please send the money back to my visa card No {Removed by Admin for Security Reasons}

Rohan

They chased my business. Pushy and aggressive. Completely lacking in transparency in fees. Promised what it is impossible to deliver. They make you fill in the whole client application in order for you to see their proposal – then they try to pretend you are a customer so should start trading. Dodgy. Run a mile is my recommendation.

David

Afex customer care,, good morning… I need to find enquries about Afex transfer to Nigeria from USA.. If I may ask what are the names of the bank.the transaction might. Picked up in Lagos, Nigeria.. I want to be sure where is the Afex agent location to pick it up in, Lagos, Nigeria.. That’s all

Thank you

soohyunelf

Dear Admin,

I found out that the review you put in the link for glassdoor.com is actually a different company.
Change it, will you…?

Thanks

Susan

Can we pick up afex in Nigeria

Classic

I reflect similarly to other businesses here – they promise a certain rate/commission but aren’t very transparent about it and end up ripping you off. I guess it’s how they all work right? Keep a sharp eye on these leeches of society.

Assanatu Jalloh

Where can I collect cash sent through Afex in Sierra Leone?

Michael Taylor

where can I collect cash through Afex in Freetown, SIERRA LEONE?

Satar

I need a place to pick up my Afex transaction in Ghana

Germán Quiroga

En España donde se encuentran las oficinas para cobrar los envíos de dinero y si se pueden cobrar a través de otras agencias con las q tengan acuerdos para que se realice el pago

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