Halo Financial Money Transfer Review

Established: 2005.

International Clients: ✓ Internationally.

Currencies Offered: 30+

Minimum Transfer: £1,000 (£250 for regular transfers)

Trading via: Telephone and online.

Offices In: UK.

Regulation: ✓ Financial Conduct Authority, HM Revenue & Customs (UK)

Fees: £15 Per Transfer below £5,000 Free for  our readers

Promotional Code: None

Client Reviews: More than 900,  Most of them on Feefo

Client Rating: 99%

Feefo Gold Merchant Status 2014-2017

Best Customer Focus 2016

Re:Locate Magazine Expat Awards 2014

OPP Awards in 2013 and 2014

Pros and Cons


Excellent Client Reviews

Friendly Website

Professional currency commentary

No Fees


No Online Platform (Currently in Beta mode)

No Offices Outside the UK

Smaller in Size than Companies like World First

Editorial Rating:


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Editorial Halo Financial Summary:

 “Halo Financial supplies its clients with one of the smoothest and most streamlined money transfer process in the industry. Everything about them is highly professional – the staff, the online platform and the way they conduct their business. If you need an FX payment provider, Halo is an excellent choice. “

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Company Information and Credibility

Company size:  

Halo Financial has been distinguishing itself as one of the top rising British currency transfer companies since its founding in 2005. With fewer than 50 employees, and trading over 30 currencies, Halo Financial proves its value to customers by providing personalized, jargon-free counsel on all the financial factors that maximizing savings when moving currency.

Halo Financial won awards such as the Best Customer Focus Award in 2016 and from 2014-2017 Feefo Gold Merchant Status awards. It is also a partner of FXStreet, one of the better known currency magazines online. It has a regular feature in London’s City AM newspaper and has featured in many Nationals including The Telegraph, The Times and Yahoo! Finance News.

Regulated By: 

FCA, HM Revenue & Customs (UK)


Very credible company with a long track record and almost always positive reviews, winning multiple prestigious awards and deserving our attention as an industry leader in the UK.

Credibility Rating

Client Feedback


There are 877 reviews on Feefo. About 5 of them are complaints, and the rest are highly positive. In addition, there are another 25 reviews on ReviewCentre. With over 3/4 positive, a few negative – overall score 4.2/5. On Facebook they have 19 reviews with a score of 4.5 / 5 stars – a strong performance.

There are quite a few expat forums discussing Halo’s services (example). Most of which are positive.

Those who enjoyed Halo’s services mentioned the following

  • Professional staff – expert knowledge with a personalised solution always available
  • Smooth and speedy money transfer – often sameday otherwise within 24 hours
  • Helpful dedicated dealer – will advise you when to move or not move your money
  • Good currency exchanges rates – competitive and will always aim to beat the nearest competitor – always worth phoning for a comparison
  • Seamless experience – prompt, helpful and highly recommended
The several complaints we have reviewed have discussed a variety of topics. Including:

  • Trouble signing up
  • Confusion and errors in particular cases


Most of the reviews are of satisfied customers thanking Halo Financial for the service they provided them with. They were happy with all elements including service, pricing, and the overall experience seems highly positive.

There are about 10 complaints we have located online overall, which make up less than 2% of the reviews we have found. Those are quite fierceful claiming Halo messed up the transfer, but we tend to believe these are either isolated cases or untrue reviews.

Overall seems like clients love doing business with Halo.

User Rating

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Exchange Rate & Fees

Fees: £15 fee per transfer below £5,000,  which is more than any other company we tested (with the exception of banks, and particular companies like HiFX).

Though Halo’s “normal” fees are high, our readers are eligible for a fee-free transfer as long as they pass the minimum hurdle of 1,000 Pounds, similarly to our other top companies like World First, Currencies Direct, and Moneycorp.

Exchange Rates: As with all companies, you absolutely can’t tell what’s the exchange rate you’ll get before you come with your specific requirements and ask for a quote. Halo is not different in that perspective. The difference is that they have hundreds of reviews attesting for their claims of saving clients up to 4% in comparison with banks.

Limits: The minimum transfer amount is £250 for regular transfers. The minimum for one-off transfers is £1,000. They have an online platform which is currently in Beta and when it is fully launched the lower limit may reduce. They also have an online platform which allows customers to trade directly online within a few minutes!


No fees and seemingly very good rates as witnessed by client reviews. Seems like Halo financial is doing well on that aspect.

Exchange Rates & Fees Rating

Global Reach & Service


  • Dedicated Dealer: Yes.
  • Offices: UK.
  • Ways to approach: Email, Telephone (sign up is avalable online).
  • Translations: No.
  • Accepts clients: Worldwide not including USA.
  • Currencies Handled: Most.
  • Client reviews: 98% positive.


Dealing with “all trade-able currencies” as they mention on their website, and also taking up clients from anywhere in the world including the ever-so-problematic USA, means Halo is a truly international company.

Their services must be very good as clients love them, and we also know that the sales/dealer training happening in Halo is extremely professional in nature. This is why they stress on, and quite successfully, gaining themselves a very good name in the industry.

The only disadvantage for non UK clients is the lack of offices outside the UK. We would recommend international business clients or those transferring large amounts frequently to seek out more internationlized firms like Currencies Direct.

Global Reach Score

Additional Functionalities


  • Rate Watch.
  • Limit & Stop loss Orders.
  • Forward Contracts.
  • Regular Transfers
  • Combinations of the above
  • Guidance on Emigration and overseas property purchases – including several unique 15+ pages Free guides.


  • Risk management service for businesses.
  • Daily updates on the market.
  • Regularly updated blog covering Industry news, Emigration, Overseas Property and more
  • Quarterly white papers on the major currency pairings such as GBPEUR, GBPUSD, GBPAUD

Halo also uniquely offer a free business FX audit for companies, which is a personalised and meticulous service. Otherwise it is a pretty standard hedging offering for businesses, but all the basics are provided and we know for certain the level of professionalism is higher than the industry standard. Their white papers help to differentiate them from other competitors in the market and show that they are experts in the FX market and are always looking to improve and develop.

The Halo Website is already fully responsive and mobile friendly, they don’t have an App as yet but we know that one is in the pipeline and we have been assured that the website user experience is being considerably improved upon for 2016.


Good business value with a free currency audit service, less attractive on that aspect when it comes to individuals clients, as they still don’t have a fully functional online trading platform yet. They are working on it though – and it is in Beta testing.

Special Features Score

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  1. Naomi J P

    used their web siet to learn how to transfer cash to my sister in the philippines. was veyr good

    Posted on November 26, 2014
  2. Matt

    My initial communication with Halo Financial was positive but their lack of transparency regarding exact currency amounts and dates caused me to cancel my order with them.

    For clarity, my advisor (Removed for privacy reasons) emailed:
    “The rate on EUR into GBP now is 1.3170 and we will take the £5 fee off at the Sterling end. This means E 500 will equate to £384 per month. ”

    Then after agreeing I received a confirmation email which quoted €510.73 per month for 384GBP. After rejecting this confirmation I received an email the day after the agreement from my advisor saying:
    “It was never going to work out that you would receive £384 from Euro 500.”

    Please be cautious when dealing with this company.

    NOTE: This comment has been edited for privacy reasons. Nothing else was changed.

    Posted on June 23, 2016
    • compare

      Matt thank you so much for your feedback. It’s a valuable one about a company that has very few client reviews online. Have you tried working with any other company?

      Posted on June 24, 2016
    • Halo Financial team

      Hello Matt
      I am sorry that you had this experience. I have since heard you have spoken to our advisor and the situation has been resolved, if we can help any further, please do not hesitate to contact us.

      Kind regards
      The Halo Financial team

      Posted on September 5, 2016
  3. Libby

    Definitely one of the nicest websites. I contacted a few companies but with Halo the process is just outstanding.

    Posted on February 20, 2017
    • Mark Ram

      Thank you for your feedback, if you require further assistance, just let us know.

      Posted on January 8, 2018

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