Global Reach Money Transfer Review 2019

Trading via: Online Platform Telephone
International Clients: Partial*
Established: 2001
Currencies offered: 138
A great choice for international money transfers for both private and corporate clients. Global Reach is a reasonably large firm moving substantial volumes of money each year since 2001, that hasn’t lost its appetite to stay competitive and friendly. Very professional service as you would expect from an industry leader.

Note: Global Reach has merged with its sister brand FC Exchange in October 2018. This is a joint review of both the Private and Corporate services of the merged firm.
90.6% Editorial rating.
1.000+
Aggregated reviews
96%
Level of Satisfaction
5
Industry Awards
2012-2019
Minimum transfer:
£1,000
€1,000
AU$1,000
CA$1,000
Fees & Rates: No Fees
MTC-WF
REGULATION: Financial Conduct Authority

Review Table of Contents

Is Global Reach Reliable?
  • > About the Company
  • > Awards
  • > Conclusion
Global Reach Promotions
Do Clients Global Reach? Reviews From Across the Web
  • > Research, Pros and Cons
  • > Conclusion
Global Reachs Exchange Rate & Fees
  • > Research: Fees, Guarantee, Exchange Rates, Limits
  • > Conclusion
Global Reach & Service
Additional Functionalities
The Overall
Comments

Is Global Reach Reliable?

Regulated by: Financial Conduct Authority(UK)
Company Size

Global Reach (formerly: Global Reach Partners) was originally established in 2002 as 4 separate brand names Corporate FX, Private FX, Smart FX and Travel FX, which were merged into Global Reach in 2012. The original entrepreneurs that established the firm more than 15 years ago, Stewart Blake and Mark Smith-Halvorsen, still take an active role in its management. .

The company started off focusing mainly on corporate clients, and we assume this is still their largest audience as their numbers reflect very high trading volumes per client (with 25,000 clients and £5bn traded in 2018, each client is moving £200,000 annually on average).

Global Reach is a company that keeps reinventing itself. By constantly expanding its offering and the currencies it can deal with, Global Reach Group attracts new prospective audiences every year, and demonstrates strong corporate growth year by year (55% in 2015). Currently, there are 85 employees working for Global Reach, in an office in Coleman Street, at the heart of the City of London, and 170 employees in total post merger with FC Exchange which was acquired in 2016 with the backing of private equity investor Inflexion.

Who is FC Exchange?

London-headquartered FC Exchange (FC stands for “foreign currency”) was established in 2005, and holds a 1A2 Credit Rating from D&B. The firm is currently trading more than £5bn annually combined with its parent company Global Reach. The firm’s unique selling point is customer satisfaction. Unlike other companies in this industry which reward their dealers and account managers based on much profit they turned for the company, FC Exchange took a different approach. FC Exchange choose to measure their employees by the level of satisfaction and retention of the clients they are handling. FC Exchange has helped over 25,000 people move money since 2005.


Merged Company – Global Reach Group – from October, 2018

After the merge, it was decided that FC Exchange will handle all private clients, while Global Reach will be fully dedicated to corporate clients. This had been the situation until October 2018, when FC Exchange rebranded itself as Global Reach Partners’ private client desk. The two companies are now named simply Global Reach, and this Global Reach money transfer review entails both firms.

Awards

Global Reach is one of the top 10 largest money transfer firms in the UK, and in particular after their recent purchase of FC Exchange, and it had gained a high level of recognition in various categories:

Feefo 2019 Gold Service Award

Best Small Companies to Work For 2014 – The Sunday Times

Sunday Times Profit Fast Track 100 (2012)

Credit Level A2, Dun & Bradstreet

Best Accreditation Standard (b.co.uk): Best Company To Work For 2016

Conclusion

Global Reach Group is a highly reliable money transfer company. In fact, it is undeniably one of the top 10 firms of its kind in the UK. It has been in business for longer than the vast majority of other currency brokerages on the market, moving large volumes abroad each year, while maintaining great feedback across the board.

With FC Exchange’s acquisition, the company is growing at a staggering pace and increasing its presence in the private clients’ sector side. It is still less internationalised than some of the industry titans, with fewer offices abroad, less regulatory authorities supervising them and unable to take on American clients, but they are still up there at the top when it comes to reliability.

90% Credibility Score.

Offices

Located in Woolgate Exchange near Moorgate station, the Global Reach (previously, FC Exchange) office is located right in the heart of The City of London. Here are some exclusive photos that were issued exclusively for MoneyTransferComparison.com showing the Global Reach Group dealers in action.

FCE offices – photos:

_MG_0078

_MG_0163

_MG_0239

*These images are exclusive to MoneyTransferComparison.com. If you wish to incorporate them in your website you may do so with attribution to this page.
Global Reach
Fixed Fees Waived
Exclusive to MoneyTransferComparison
Promotion FAQ
  • Do I need a Promo Code? No, a promotional code is not needed for this benefit.
  • What if I already have an account with FCE? Unfortunately, you will not be able to enjoy this offer.
  • Will this affect the exchange rates I get? No, you will receive the same rates as any other clients, but won’t have to pay any fees.
  • Is Global Reach any good? Yes. Read our Global Reach review to see why we have ranked them among the top 10 best companies for international money transfers.
  • Who are you guys? We’re MoneyTransferComparison.com, a leading currency transfer review website which serves tens of thousands of readers every month. You can read more about us here.

Do Clients Like Global Reach?
Global Reach Reviews from Across The Web

Research

The firm boast more than 1,000 online reviews from its clients, under both Global Reach Partners and FC Exchange – the two companies forming the new Global Reach Group. You can find 500 reviews of Global Reach Partners and 500 FC Exchange reviews on TrustPilot, more than 100 reviews on ReviewCentre, as well as more than two dozen reviews on Facebook. This is a very impressive amount which indicates it is indeed a large and respected company. In each of the review platforms, whether under Global Reach or under FC Exchange, there is 95% client satisfaction. Hence, less than 5% of the online reviews of the firm are complaints.



While these numbers are definitely impressive it is important to remember that some companies like Transferwise boasts 18,000 reviews on just on TrustPilot’s platform. This puts these still very impressive numbers into perspective.

Advantages +4

There are more than 1,000 separate client reviews online praising and hailing a multitude of qualities that Global Reach has. Below are some examples:

  • A Friendly and helpful currency dealer
  • Guaranteeing a smooth and trouble-free experience
  • Helps save a great deal of money in comparison to banks
  • Taking the extra mile for its clients
Disadvantages -2
Conclusion

The complaints are quite obsolete, as all foreign exchange firms are required to process a lot of paperwork before sending money for a client. It doesn’t matter if it’s FC Exchange or another firm, these are regulatory requirements enforced by the Financial Conduct Authority. As far as not working with USA banks, it is simply a case of a mismatch between the company’s capabilities and the client’s requirements.

The positive reviews on Trustpilot speak for themselves with a huge amount of customers finding the service extremely positive and recommending them highly. Many of the customers have said they would use FC Exchange/Global Reach Partners again, or already utilise them for international money transfers on a regular basis.

95% Client Feedback Score.

 

 

Global Reach’s Exchange Rate & Fees

Research

Fees: Global Reach charge £10 (or equivalent in currency used) for fixed wire fees, per transfer. Clients who have been referred by MoneyTransferComparison.com are eligible for an exclusive promotion and their fees are completely and utterly waived.

Exchange Rates: Global Reach are so confident in their rates that they offer a Best Exchange Rate Guarantee. That means that if someone finds any better rate at the same time period, they will match this rate – no questions asked. This is the strongest indication of truly low rates!

Limits: £1,000 per transfer, or equivalent in other currency.

Conclusion:

Global Reach have exchange rates and fees as good as they come. Our clients don’t pay any fixed fees of any sort, and the rates you are offered are among the best in the industry or else – Global Reach money transfer services will match it!

87% Fees, Exchange Rates.

Global Reach & Service

Research:
Dedicated Dealer: Yes.
Offices: UK South Africa Cyprus

Ways to approach:  Phone (domestic and international numbers), Email, Online Form, or Online System.

Translations:  None.

Accepts Clients:  Globally, aside from the USA (all states).

Currencies Handled: 138.

Client Reviews: Very content with the service throughout.

Conclusion:

Global Reach is a service oriented firm which is glorified by 98% of the clients who left reviews about it online. It boasts a highly personalised service and highlights the fact they are happy to offer bespoke solutions to any inquiry.

They are also very international in terms of currency offering. Together with rival firm World First, Global Reach has one of the most impressive offerings of more than 140 currencies.

Global Reach Partner’s downside is the lack of offices and local bank settlements across the globe. That means transfers are likely to be slower and more expensive for clients outside the UK.

85% Global Reach, Availability, Service Score
FC Exchange’s Staff:
Ryan hello, dear sir / madam, my name is Ryan. I’m a senior account executive… and I work in the private client onboarding team at Global Reach. My role within the company is to oversee the private client onboarding team, assist new customers to set up their account and introduce Global Reach’s products and services. I have worked in the foreign currency industry for 3 years and am always happy to use the experience I have gained to assist people in understanding the benefits of using a broker and make the process as simple as possible for them. Please feel free to contact me directly on the number below if you have any questions.

Call From UK

03300574089

Faye MTC hello, dear sir / madam, my name is Faye. I’m a senior account executive… and I work in the private client onboarding team at Global Reach. My role within the company is to assist new customers to set up their account and introduce GRP’s products and services. I have worked in the foreign currency industry for 6 years in a variety of customer facing roles. My experience has allowed me to develop a customer centric approach to my work, and ensure every Global Reach customer receives the highest level of customer service. Please feel free to contact me directly on the number below if you have any questions.

Additional Functionalities

Hedging:
  • Vanilla Forward.
  • Window Forward Extra.
  • Protected.
  • Participating Forward.
  • Risk Reversal.
Additional:

With some currency transfer providers, such as WorldFirst, closing their options business given the significant capital reserves one must hold, Global Reach has chose to invest more heavily in this area. With a dedicated markets and institutional team, Global Reach is required to be MiFiD 2 compliant following its introduction last year. From an institutional perspective Global Reach has experience working with all sizes of funds tailoring products to suit clients across a number of asset classes, including Real Estate, Private Equity, Private Debt and Infrastructure.

Global Reach excels in this regard, by offering all normal transfers you would expect from a brokerage, in addition to a number of FX options too Since they deal mainly with corporate clients, they have forms of FX options which are unavailable anywhere else like the Window Forward Extra.

Mobile App:

An app is unavailable at this time. For companies that do have a mobile fx transfer apps click here.

Conclusion:

Global Reach offers a wider variety of forex options than the vast majority of its competitors. This is a strong selling point for experts, treasury managers, and traders who look for upside on some of their deals.

85% Added Values Score

The Overall

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derode

quel est le montant des frais pour transférer 500€ mensuel vers le bresil?

Rachel burgin

Great company if you want them to send all your passwords over emails and loose 45k of your money to hackers due to their stupidity- then after being rudely told it could be our error – send all the proof along to a second person who is then “investigating”

Dalton Rogers

I tried to transfer funds for my daughter with Global Reach and it was very easy. The process went smoothly and she received the funds very quickly. You just need to pay attention you are choosing the right currency.

Daisy

Great company to work with. Used them for a currency exchange and got a great deal.

Elizabeth R.

Only the second time sending money with them but it’s well deserved to give them a 10/10 because until now everything went smooth. Hopefully they will keep up this standard moving forward.

Liz

Very professional service provider. I have been with them for 2 months and communication has been outstanding.

Chris Rivera

I was using Global Reach since 2016 transferring funds between accounts in the UK and Canada with no problems but I moved most of my business to the USA and need to find another service provider. They treated me great and I am going to miss the friendly agents they have.

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