If you are looking to find the safest international money transfer company to make secure money transfers, then looking into the aspect of regulation is critical.
The UK’s financial services regulator, known as the Financial Conduct Authority (FCA), ensures that any money transfer provider it authorises, upholds certain standards and criteria to qualify as a safe and secure money transfers.
Safe International Transfers & Regulation FAQ
How the UK Financial Conduct Authority regulates money transfers
What is the FCA? The FCA, which stands for Financial Conduct Authority, was previously a part of the FSA. The FSA (Financial Services Authority) was a UK self-funded authority, founded under the Financial Services and Markets Act 2000 (FSMA). It ceased to exist in 2012, and split into two authorities, one is the PRA and the second is is the FCA (all detailed in our money transfer history timeline).
The FCA is the regulatory body that authorises money transfer companies to transfer money internationally and repatriate it. Every company that wishes to engage in the transfer of funds across borders (over the value of €3 million per month), needs to be authorised under the Payment Services Regulations 2017 and the electronic money regulations 2011, both of which are supervised by the FCA. The FCA ensures it is a legitimate and safe international money transfer provider, that is secured to a necessary degree and should be able to provide secure money transfers.
The authority is governed by a board appointed by the treasury and supervises the activity of over 50,000 UK-facing financial services firms.
Official website: https://www.fca.org.uk/
Offices: The Financial Conduct Authority UK office headquarters is at: 25 The North Colonnade, London E14 5HS. Here’s a unique photograph we took of the impressive building.
Core responsibilities of the FCA to allow safe money transfers
- Ensure firms are correctly adopting the Payment Services Regulations of 2017 and the electronic money regulations of 2011.
- Business conduct requirements
- Capital resources and requirements
- Segregation and safeguarding of client funds
- Reporting and notifications (firms must report to the FCA if they breach FCA guidelines)
- Setting the guidance and rules for customer disputes (investigating customer complaints falls to the Financial Ombudsman Service to do that)
- Regulation committees and periodical FCA checks
- Issue warnings and remove licenses of unsafe providers
- Escalating issues to Upper Tribunal (Tax and Chancery Chamber) and the Commissioner of Complaints
- Supervision over Financial Crime
- Supervision over Anti Money Laundering
FCA Approved & Authorised Secure Money Transfer Firms
The following list of companies are authorised as either a Payment Institution or Electronic Money Institution; these are firms that the Financial Conduct Authority UK approves to offer safe international money transfers adhering to the requested levels of security and scrutiny.
|Company||Companies House #||PSD Status|
|Currencies Direct Ltd||900669||Authorised Electronic Money Institution|
|World First Limited UK||900508||Authorised Electronic Money Institution|
|Tor Currency Exchange Limited||900706||Authorised Electronic Money Institution|
|TTT Moneycorp Ltd||00738837||Authorised Payment Institution|
|Currency Solutions Limited||4864491||Authorised Payment Institution|
|UKForex Ltd. (Now OFX)||902028||Authorised Electronic Money Institution|
|Global Reach Partners Limited||04344764||Authorised Payment Institution|
|Currency Index Ltd||06586857||Authorised Payment Institution|
|Transferwise Ltd||900507||Authorised Electronic Money Institution|
|Axia Ltd||05762951||No longer authorised|
|FairFX PLC||05539698||Authorised Payment Institution|
|Azimo Ltd||900220||Authorised Electronic Money Institution|
|CurrencyFair Ltd||(registered in Ireland)||Regulated by Central Irish Bank|
|AFEX Markets Plc||07061516||Authorised|
|Halo Financial Limited||5155787||Authorised Payment Institution|
|Foreign Currency Direct PLC||902022||Authorised Electronic Money Institution|
|VFX Financial PLC||900530||Authorised Electronic Money Institution|
|Ebury Partners UK Limited||900797||Authorised Electronic Money Institution|
|Pure FX Limited||05990857||Authorised Payment Institution|
|HiFX Europe Limited||3517451||Authorised Payment Institution|
|Western Union Payment Services GB Limited||11326797||Authorised Payment Institution|
|MoneyGram International Limited||03287157||Authorised Payment Institution|
|WorldRemit Ltd||7110878||Authorised Electronic Money Institution|
|Kantox Limited||900891||Authorised Payment Institution|
|Travelex Europe Limited||900537||Authorised Electronic Money Institution|
|Foreign Currency Exchange Limited||900205||Authorised Electronic Money Institution|
|CurrencyUK Limited||4017212||Authorised Payment Institution|
|Key Currency Limited||9603083||Authorised Payment Institution|
|Hargreaves Lansdown Asset Management Limited||1896481||Authorised Payment Institution|
|Smart Currency Exchange Limited||05282305||Authorised Payment Institution|
|Trans-Fast Remittance Limited||4609973||Authorised Payment Institution|
|TransferGo Ltd||07914165||Authorised Payment Institution|
|NatWest Markets Plc||SC090312||Authorised|
|The Foremost Currency Group Limited||900204||Authorised Electronic Money Institution|
|Post Office Management Services Limited||08459718||Authorised|
|Virgin Money plc||06952311||Authorised|
|Veem||(registered in the USA)||Regulated by FinCEN|
|Privalgo Limited||900887||Authorised Electronic Money Institution|
|Payoneer (EU) Limited||900105||EEA Authorised|
|Xoom||(registered in the USA)||Regulated by FinCEN|
|Ria||(registered in the USA)||Regulated by FinCEN|
|Lebara Money||09753115||No longer authorised|
|Paysend plc||900004||Authorised Electronic Money Institution|
|SendFX Pty Ltd||(registered in Australia)||Regulated by ASIC|
|Flash Partners Pty Ltd||(registered in Australia)||Regulated by ASIC|
|Airwallex (UK) Limited||900876||Authorised Electronic Money Institution|
|EasyFX Limited||592260||Authorised via VFX PLC|
|Frontierpay Ltd||577057||Authorised Payment Institution|
|Revolut Ltd||900562||Authorised Electronic Money Institution|
Global Currency Exchange Network Ltd
(now trading as GC Partners Ltd)
|04675786||Authorised Payment Institution|
All authorised Electronic Money Institutions and Payment Institutions are required to appoint a chief compliance officer (CCO) and money laundering reporting officer (MLRO).
Why Stick To FCA-Authorised Payment Providers in the money transfer space?
In simple terms, if you want to have the same level of confidence when issuing overseas payments via a commercial provider, as you would with a bank, then the commercial company should be an FCA authorised payment provider that undergoes the scrutinization of the UK’s leading regulatory body. An independent body, with no vested interest in the firm, makes sure things are happening as they should be. A firm simply stating they offer tsafe money transfers or that they have a secure website is insufficient without a third party verifying this is the case.
Think of a money transfer company as a mediator. You send them money domestically in your own currency, they make the exchange and then move it forward. How would you feel if the money you sent them was transferred directly into their own bank account, with no designated account for client money(i.e. “ring-fenced”)? You absolutely don’t want that to happen. You want any financial institution you work with to have segregated client accounts, as well as various safeguarding policies in place. That is truly the “safest money transfer method“.
The FCA can and will issue fines and revoke licenses if necessary, i.e. if a firm receives too many complaints, has repeated governance issues or a major event of business misconduct, or fails to pass regular FCA checks.
You can easily check the status of any money transfer firm to see if it is an FCA authorised payment provider.
A full list of authorized payment institutions offering secure money transfers is available on the FCA Official Website.+
Unsafe Money Transfers Case Study: Working With a Non-FCA Authorised Payment Provider
Back in 2010, there was a well known case surrounding cornwall-based Crown Currency Exchange.
Crown’s regulatory designation at the time with the (then FSA) was as a Small Payment Institution. This meant the firm was registered with the FSA, it was not an authorised payment institution. As a result, it did not operate segregated client accounts – this was not a legal necessity for a firm only registered with the FCA/FSA.
When the firm went bankrupt in October 2010, it left 11,000 known creditors short of cash (and some 2,000 others, according to the police) and it’s reported each customer lost somewhere between £100 and £400,000 each – this was money they had sent to Crown to exchange to another currency but never received back. For many this was the downpayment on an overseas property or money they were trying to send to a loved one.
It was later discovered that Crown Currency Exchange used new customers’ cash to pay off existing clients and three of its directors were arrested.
In total, customers lost about £20m. The administrators were only able to recover £3.2m.
Crown’s collapse caused the loss of 85% of customers’ money. Customers only discovered later that the money was not ring fenced and that they had very little to no consumer protection rights. The Financial Services Authority (now FCA), had no real power at the time either given the firm’s status as just registered.
Even to this day (last updated Sep 2020) the Devon and Cornwall police are doing their best to recover what money they can from the jailed directors but any money that can be claimed will only be shared with the victims on a pro-rata basis.
Remember it would have been perfectly possible for this firm to advertise ‘secure money transfers’ or ‘safe money transfers’ – the onus is on the customer to do their research and ensure the claims these firms are making are legitimate. Firms can be penalised for making false claims but this generally falls as a responsibility of the advertising standards authority before the FCA gets involved. The fact Crown Currency Exchange was not an authorized payment institution left customers even more exposed.+
Foreign Exchange Rigging Fines
As detailed on our bank scandals page, the FCA played a prominent role in cleaning up the UK financial system in 2014 when they issued a great deal of fines to banks for their business fx practices and rigging the LIBOR rate.
The FCA announced fines totalling £1.1 billion ($1.7 billion) for five prominent banks for ineffective controls among foreign exchange traders between January 1, 2008 and October 15, 2013.
The five banks facing fines for “failing to control business practises” in their spot FX trading operations were: Citibank (£226 million), HSBC (£216 million), JP Morgan (£222 million), Royal Bank of Scotland (RBS) £217 million) and UBS (£233 million).
One of the primary benchmarks that the FX traders attempted to manipulate was the World Markets/Reuters Closing Spot Rates (WM/R Rates). Regulators discovered that banks went to great lengths to collude in this core benchmark used to price cross-currency swaps, foreign exchange swaps, spot transactions, forwards, options, futures and other financial derivative instruments.
The FCA also collaborated with the US-based NFA and SEC to levy over $10 billion in fines back in 2014. Within days, other regulatory agencies weighed in with additional levies based on similar findings and discoveries of market abuse and collusion.
Are We FCA-Approved?
MoneyTransferComparison.com is by no means regulated, authorised by, or registered with the FCA. As we do not provide personal financial advice, nor process any payments what-so-ever from our visitors, we aren’t required to be an FCA authorised payment provider as we don’t fit the criteria of UK currency brokers who should undergo FCA regulation. Nevertheless we try to follow the values of what the FCA is trying to achieve – we try to be as transparent and straightforward as we can, and always keep the information on our website up to date and truthful.
We offer a free service of investigating FX cases.
Does the Financial Ombudsman protect corporate clients?
The Financial Ombudsman Service is able to handle complaints for 99% of small businesses. However, if your annual turnover is more than £6.5 million then the answer is unfortunately no.. Many of the fx brokerages we have listed deal with corporate clients specifically through their corporate fx department and this should be your first port of call if you want to raise a complaint. Corporate clients with an annual turnover above £6.5 million cannot file a complaint as private clients or small businesses would via the Financial Ombudsman. Large corporate clients would have to resort to a civil court to handle their complaints. Though it should be noted this would be the case no matter which financial services provider you are raising a complaint with – whether it’s a money transfer firm, bank or insurance company.
Related: read our comprehensive analysis asking when does regulation turn into over-regulation and does it protect consumers?
The FCA also plays a role in the regulation of banks, alongside commercial companies handling people’s money (of course beyond the scope of secure and safe money transfers). Banks, which were traditionally overseen by the FSA until it was split in 2012, are now inspected by 3 regulatory bodies: HMRC, PRA and the FCA.
Each one of the regulators is responsible for different things. The FCA’s specific role with banks is to make sure competitiveness is maintained, and making sure the banks day-to-day activity is compliant with the legal framework, such as capital requirements, credit requirements, exposure requirements and transparency requirements.
Final Notes About Money Transfer Security
If you wish to make a safe money transfer from the UK it is an absolute necessity to check whether the company you plan to use for international money transfers is in fact an FCA authorised payment provider., The same applies if you want to make a secure money transfer from another country – be sure the firm is an authorized payment institution of another major regulatory body from around the world (such as ASIC or FINCEN). That’s the FIRST and MAIN requirement you should have as a customer who wishes for a safe and secure money transfer. Be sure to do your due diligence though – ensure the firm has a strong credit rating, is turning profit and offers segregated client accounts.
If it offers segregated client accounts, understand when your money is safeguarded (i.e. ringfenced) and when it isn’t. Making a safe money transfer is not just about delivering your funds to the correct beneficiary, you need to understand your position should extreme cases unfold, such as your money transfer provider going bust..