Safe & Secured Money Transfers with FCA Authorised Firms

If you are looking to find the safest international money transfer company to make secure money transfers, then looking into the aspect of regulation is critical.

The UK’s financial services regulator, known as the Financial Conduct Authority (FCA), ensures that any money transfer provider it authorises, upholds certain standards and criteria to qualify as a safe and secure money transfers.

Safe International Transfers & Regulation FAQ

 Is the FCA actually the FSA?

The FCA, which stands for Financial Conduct Authority, was previously part of the FSA. The FSA (Financial Services Authority) was a UK self-funded authority, founded under the Financial Services and Markets Act 2000 (FSMA). It ceased to exist in 2012, and split into two authorities, one is the PRA and the second is the FCA.

 How does the FCA make sure firms offer safe money transfers?

The FCA covers a wide range of areas to ensure a payment service business operates as it should, including; financial crime, operational risks and control and the segregation and safeguarding of client funds. Virtually all areas of compliance are covered by the FCA except for complaint handling, although they do set the framework for the rules about dispute resolution. Customer complaints are reported through the Financial Ombudsman Service (with the escalation of issues to the Upper Tribunal if needed) and the Commissioner of Complaints, regulation committees, and periodic checks.

  To deal with client funds and process transfers, you need to be authorised as… ?

Companies will need to be authorised as either an Electronic Money Institution or Authorised Payment Institution. If a business has an average turnover in payment transactions not exceeding €3 million per month, it can choose to be registered as a small payment institution (SPI). Money transfer firms who are only REGISTERED with the FCA are not authorised for any of the titles above, meaning the protection for the customer is significant less -and we recommend not dealing with such companies.

  Which are the best known authorised companies for safe money transfers?

The following list of companies are authorised by the FCA and are your best bet if you’re seeking secure money transfers:

Company Companies House # PSD Status
Currencies Direct Ltd900669Authorised Electronic Money Institution
World First Limited UK900508Authorised Electronic Money Institution
Tor Currency Exchange Limited900706Authorised Electronic Money Institution
TTT Moneycorp Ltd00738837Authorised Payment Institution
Currency Solutions Limited4864491Authorised Payment Institution
UKForex Ltd. (Now OFX)902028Authorised Electronic Money Institution
Global Reach Partners Limited04344764Authorised Payment Institution

How the UK Financial Conduct Authority regulates money transfers
TheFCAOffices
View Of The FCA Offices in Canary Wharf

What is the FCA? The FCA, which stands for Financial Conduct Authority, was previously a part of the FSA. The FSA (Financial Services Authority) was a UK self-funded authority, founded under the Financial Services and Markets Act 2000 (FSMA). It ceased to exist in 2012, and split into two authorities, one is the PRA and the second is is the FCA (all detailed in our money transfer history timeline).

The FCA is the regulatory body that authorises money transfer companies to transfer money internationally and repatriate it. Every company that wishes to engage in the transfer of funds across borders (over the value of €3 million per month), needs to be authorised under the Payment Services Regulations 2017 and the electronic money regulations 2011, both of which are supervised by the FCA. The FCA ensures it is a legitimate and safe international money transfer provider, that is secured to a necessary degree and should be able to provide secure money transfers.

The latest payment services regulations are available on the government website here and how the FCA implements this within FCA authorised payment provider’s is available here.

The authority is governed by a board appointed by the treasury and supervises the activity of over 50,000 UK-facing financial services firms.

Official website: https://www.fca.org.uk/

Offices: The Financial Conduct Authority UK office headquarters is at: 25 The North Colonnade, London E14 5HS. Here’s a unique photograph we took of the impressive building.

Core responsibilities of the FCA to allow safe money transfers 

  • Ensure firms are correctly adopting the Payment Services Regulations of 2017 and the electronic money regulations of 2011. 
  • Business conduct requirements
  • Capital resources and requirements
  • Segregation and safeguarding of client funds
  • Reporting and notifications (firms must report to the FCA if they breach FCA guidelines)
  • Setting the guidance and rules for customer disputes (investigating  customer complaints falls to the Financial Ombudsman Service to do that)
  •  Regulation committees and periodical FCA checks
  •  Issue warnings and remove licenses of unsafe providers
  •  Escalating issues to Upper Tribunal (Tax and Chancery Chamber) and the Commissioner of Complaints
  • Supervision over Financial Crime
  •  Supervision over Anti Money Laundering

FCA Approved & Authorised Secure Money Transfer Firms

The following list of companies are authorised as either a Payment Institution or Electronic Money Institution; these are firms that the Financial Conduct Authority UK approves to offer safe international money transfers adhering to the requested levels of security and scrutiny.

Company Companies House # PSD Status
Currencies Direct Ltd900669Authorised Electronic Money Institution
World First Limited UK900508Authorised Electronic Money Institution
Tor Currency Exchange Limited900706Authorised Electronic Money Institution
TTT Moneycorp Ltd00738837Authorised Payment Institution
Currency Solutions Limited4864491Authorised Payment Institution
UKForex Ltd. (Now OFX)902028Authorised Electronic Money Institution
Global Reach Partners Limited04344764Authorised Payment Institution
Currency Index Ltd06586857Authorised Payment Institution
Transferwise Ltd900507Authorised Electronic Money Institution
Axia Ltd05762951No longer authorised
FairFX PLC05539698Authorised Payment Institution
Azimo Ltd900220Authorised Electronic Money Institution
CurrencyFair Ltd(registered in Ireland)Regulated by Central Irish Bank
AFEX Markets Plc07061516Authorised
Halo Financial Limited5155787Authorised Payment Institution
Foreign Currency Direct PLC902022Authorised Electronic Money Institution
VFX Financial PLC900530Authorised Electronic Money Institution
Ebury Partners UK Limited900797Authorised Electronic Money Institution
Pure FX Limited05990857Authorised Payment Institution
HiFX Europe Limited3517451Authorised Payment Institution
Western Union Payment Services GB Limited11326797Authorised Payment Institution
MoneyGram International Limited03287157Authorised Payment Institution
WorldRemit Ltd7110878Authorised Electronic Money Institution
Kantox Limited900891Authorised Payment Institution
Travelex Europe Limited900537Authorised Electronic Money Institution
Foreign Currency Exchange Limited900205Authorised Electronic Money Institution
CurrencyUK Limited4017212Authorised Payment Institution
Key Currency Limited9603083Authorised Payment Institution
Hargreaves Lansdown Asset Management Limited1896481Authorised Payment Institution
Smart Currency Exchange Limited05282305Authorised Payment Institution
Trans-Fast Remittance Limited4609973Authorised Payment Institution
TransferGo Ltd07914165Authorised Payment Institution
NatWest Markets PlcSC090312Authorised
The Foremost Currency Group Limited900204Authorised Electronic Money Institution
Post Office Management Services Limited08459718Authorised
Virgin Money plc06952311Authorised
Veem(registered in the USA)Regulated by FinCEN
Privalgo Limited900887Authorised Electronic Money Institution
Payoneer (EU) Limited900105EEA Authorised
Xoom(registered in the USA)Regulated by FinCEN
Ria(registered in the USA)Regulated by FinCEN
Lebara Money09753115No longer authorised
Paysend plc900004Authorised Electronic Money Institution
SendFX Pty Ltd(registered in Australia)Regulated by ASIC
Flash Partners Pty Ltd(registered in Australia)Regulated by ASIC
Airwallex (UK) Limited900876Authorised Electronic Money Institution
EasyFX Limited592260Authorised via VFX PLC
Frontierpay Ltd577057Authorised Payment Institution
Revolut Ltd900562Authorised Electronic Money Institution

Global Currency Exchange Network Ltd

(now trading as GC Partners Ltd)

04675786Authorised Payment Institution

All authorised Electronic Money Institutions and Payment Institutions are required to appoint a chief compliance officer (CCO) and money laundering reporting officer (MLRO).

How does a well-regulated, safe, money transfer provider looks like?

Global Reach Group
Global Reach Group is demonstrating an incredible level of transparency and clearness to its customers in regards to what it is regulated to do and not regulated to do. Every single bit of it’s Policies page is coherent, clear to understand, and provides sufficient and up to date information. Global Reach also adheres to the highest level of internet security in order to facilitate safe online money transfers.

As part of the senior leadership team, the chief compliance officer has extensive financial services experience. Including roles at WorldFirst, HSBC and AXA insurance.

 

Why Stick To FCA-Authorised Payment Providers in the money transfer space?

In simple terms, if you want to have the same level of confidence when issuing overseas payments via a commercial provider, as you would with a bank, then the commercial company should be an FCA authorised payment provider that undergoes the scrutinization of the UK’s leading regulatory body. An independent body, with no vested interest in the firm, makes sure things are happening as they should be. A firm simply stating they offer tsafe money transfers or that they have a secure website is insufficient without a third party verifying this is the case.

Think of a money transfer company as a mediator. You send them money domestically in your own currency, they make the exchange and then move it forward. How would you feel if the money you sent them was transferred directly into their own bank account, with no designated account for client money(i.e. “ring-fenced”)? You absolutely don’t want that to happen. You want any financial institution you work with to have segregated client accounts, as well as various safeguarding policies in place. That is truly the “safest money transfer method“.

You also don’t want to be a victim of fraud. Rip-off companies are common. More on this in our case study later.

The FCA can and will issue fines and revoke licenses if necessary, i.e. if a firm receives too many complaints, has repeated governance issues or a major event of business misconduct, or fails to pass regular FCA checks.

You can easily check the status of any money transfer firm to see if it is an FCA authorised payment provider. 

A full list of authorized payment institutions offering secure money transfers is available on the FCA Official Website.+

 

Unsafe Money Transfers Case Study: Working With a Non-FCA Authorised Payment Provider 

Back in 2010, there was a well known case surrounding cornwall-based Crown Currency Exchange. 

Crown’s regulatory designation at the time with the (then FSA) was as a Small Payment Institution. This meant the firm was registered with the FSA, it was not an authorised payment institution. As a result, it did not operate segregated client accounts – this was not a legal necessity for a firm only registered with the FCA/FSA.

When the firm went bankrupt in October 2010, it left 11,000 known creditors short of cash (and some 2,000 others, according to the police) and it’s reported each customer lost somewhere between £100 and £400,000 each – this was money they had sent to Crown to exchange to another currency but never received back. For many this was the downpayment on an overseas property or money they were trying to send to a loved one.

It was later discovered that Crown Currency Exchange used new customers’ cash to pay off existing clients and three of its directors were arrested.

In total, customers lost about £20m. The administrators were only able to recover £3.2m. 

Crown’s collapse caused the loss of 85% of customers’ money. Customers only discovered later that the money was not ring fenced and that they had very little to no consumer protection rights. The Financial Services Authority (now FCA), had no real power at the time either given the firm’s status as just registered.

Even to this day (last updated Sep 2020) the Devon and Cornwall police are doing their best to recover what money they can from the jailed directors but any money that can be claimed will only be shared with the victims on a pro-rata basis.

Remember it would have been perfectly possible for this firm to advertise ‘secure money transfers’ or ‘safe money transfers’ – the onus is on the customer to do their research and ensure the claims these firms are making are legitimate. Firms can be penalised for making false claims but this generally falls as a responsibility of the advertising standards authority before the FCA gets involved. The fact Crown Currency Exchange was not an authorized payment institution left customers even more exposed.+

BBC Headlines About Crown Currency Owners Being Jailed – 2015 – https://www.bbc.com/news/uk-england-cornwall-33112661

Foreign Exchange Rigging Fines

As detailed on our bank scandals page, the FCA played a prominent role in cleaning up the UK financial system in 2014 when they issued a great deal of fines to banks for their business fx practices and rigging the LIBOR rate.

The FCA announced fines totalling £1.1 billion ($1.7 billion) for five prominent banks for ineffective controls among foreign exchange traders between January 1, 2008 and October 15, 2013.

The five banks facing fines for “failing to control business practises” in their spot FX trading operations were: Citibank (£226 million), HSBC (£216 million), JP Morgan (£222 million), Royal Bank of Scotland (RBS) £217 million) and UBS (£233 million).

One of the primary benchmarks that the FX traders attempted to manipulate was the World Markets/Reuters Closing Spot Rates (WM/R Rates). Regulators discovered that banks went to great lengths to collude in this core benchmark used to price cross-currency swaps, foreign exchange swaps, spot transactions, forwards, options, futures and other financial derivative instruments.

The FCA also collaborated with the US-based NFA and SEC to levy over $10 billion in fines back in 2014. Within days, other regulatory agencies weighed in with additional levies based on similar findings and discoveries of market abuse and collusion.

forexfinesfca

 

 

Are We FCA-Approved?

MoneyTransferComparison.com is by no means regulated, authorised by, or registered with the FCA. As we do not provide personal financial advice, nor process any payments what-so-ever from our visitors, we aren’t required to be an FCA authorised payment provider as we don’t fit the criteria of  UK currency brokers who should undergo FCA regulation. Nevertheless we try to follow the values of what the FCA is trying to achieve – we try to be as transparent and straightforward as we can, and always keep the information on our website up to date and truthful.

We offer a free service of investigating FX cases.

 

Does the Financial Ombudsman protect corporate clients?

The Financial Ombudsman Service is able to handle complaints for 99% of small businesses. However, if your annual turnover is more than £6.5 million then the answer is unfortunately no.. Many of the fx brokerages we have listed deal with corporate clients specifically through their corporate fx department and this should be your first port of call if you want to raise a complaint.  Corporate clients with an annual turnover above £6.5 million cannot file a complaint as private clients or small businesses would via the Financial Ombudsman. Large corporate clients would have to resort to a civil court to handle their complaints. Though it should be noted this would be the case no matter which financial services provider you are raising a complaint with – whether it’s a money transfer firm, bank or insurance company. 

Related: read our comprehensive analysis asking when does regulation turn into over-regulation and does it protect consumers?

 

Bank Regulation

The FCA also plays a role in the regulation of banks, alongside commercial companies handling people’s money (of course beyond the scope of secure and safe money transfers). Banks, which were traditionally overseen by the FSA until it was split in 2012, are now inspected by 3 regulatory bodies: HMRC, PRA and the FCA.

Each one of the regulators is responsible for different things. The FCA’s specific role with banks is to make sure competitiveness is maintained, and making sure the banks day-to-day activity is compliant with the legal framework, such as capital requirements, credit requirements, exposure requirements and transparency requirements.

 

Final Notes About Money Transfer Security

If you wish to make a safe money transfer from the UK it is an absolute necessity to check whether the company you plan to use for international money transfers is in fact an FCA authorised payment provider., The same applies if you want to make a secure money transfer from another country – be sure the firm is an authorized payment institution of another major regulatory body from around the world (such as ASIC or FINCEN). That’s the FIRST and MAIN requirement you should have as a customer who wishes for a safe and secure money transfer. Be sure to do your due diligence though – ensure the firm has a strong credit rating, is turning profit and offers segregated client accounts.

If it offers segregated client accounts, understand when your money is safeguarded (i.e. ringfenced) and when it isn’t. Making a safe money transfer is not just about delivering your funds to the correct beneficiary, you need to understand your position should extreme cases unfold, such as your money transfer provider going bust..

 

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liran kalderon
3 years ago

Hi I need to make periodic transfers of dollars from my American account in the US to my account in Israel.
Is this something you do?
thanks
liran

Tony
2 years ago

Hi,
I urgently need to make a complaint as the fx transfer firm I have been dealing with have delayed transferring my money and I am having a problem with this.
Where do I file a complaint

Mark Joseph
1 year ago

Hi

I’ve noticed on the list of FCA regulated that the link to Global Currency Exchange Network Ltd actually takes you to Global Reach Ltd.

https://moneytransfercomparison.com/fca/

Global Currency Exchange Network Ltd also now trades as GC Partners Ltd

This can be checked if you search Global Currency Exchange Network Ltd in any search engine you will see the re-direct.

Fabrizio
10 months ago

Good morning. I would like to know how I can protect from damage suffered by TransferWise Ltd suddenly and without any prior notice closed its business bank accounts TelcaVoIP International Ltd. can not accept these behaviors without any warning issued without any justifiable cause. We do business, we don’t play!

Opinion: For Cryptocurrency to Strive It Must Be Regulated – Lambo Soon BTC to The Moon!
7 months ago

[…] However, you are devoid of any protections, which you would have had if crypto was treated the same way FCA regulates money transfer services. Those protections mean that if you get defrauded or your money is stolen, you’ll be able to […]

Daphne 1999
11 days ago

Thank you that was quite helpful – feeling safer now (have been using brokers for 5 years without knowing this).