Currency Index is the best rated small brokerage on our website but it is important to note there is no online platform in place – all communication is made via email and telephone. A lot of clients prefer to transact online (even larger transfer) – if that’s the case for you, have a look at World First.
Quick FactsPros and ConsExclusive Offer
International Clients: ✓ Accepted (Besides US-based clients)
Currency Index Ltd. (hereafter “Currency Index”) was founded in 2008 in the attempt to provide better service than that found through bank currency transfers, as well as that provided by the currency exchange industry at large. Currency Index Ltd. has fewer than 20 staff, but manages to outperform much larger competitors by focusing on a specific client base and giving them personalized service and tax savings opportunities.
One of the most decorated company we’ve come across!
Best Currency Company, OPP Awards, 2010
Best British Business Award, BBB, 2012
Corporate NTL Global Award Winner, 2014
Though it is possible to complete transfers electronically, Currency Index has no standalone online transfer platform. Instead, the company leads with communication directly by phone, email, and chat. This fact actually separates them from the rest in terms of individual attention from broker to client. So if you’re a UK resident or business, seeking out the best company to exchange currency in your large transfer, look no further than Currency Index.
With over 400 reviews on Reviews.co.uk, which is a platform which seems very reliable but we haven’t tested beforehand, and a 4/9 / 5 score, it seems clients appreciate the service.
ReviewCentre gave the exact same ranking based on 23 additional reviews.
The fact it has won a UK Customer Award just recently definitely backs up the claim it’s a service-oriented platform.
There are few reviews about the site and even fewer complaints. In fact, we didn’t find any. We went through the past 20 pages of reviews over at Reviews.Co.Uk but everything was glowingly positive.
Currency Index has cultivated a rare amount of satisfaction among its customers. Even though their reviews are somewhat few, those that are published tell us a lot about the remarkable service one could expect from Currency Index.
Currency Index is in business to serve companies and individuals who are transferring large amounts of funds internationally. For transfers lower than £30,000, there is usually a £12 fee, discounted to £7 for Eurozone SEPA payments, and proof of payment is also available at request for £8.
For our readers, who use our GET FREE QUOTE button on this page, no fees will be incurred.
For transfers under the £50,000 there’s no fixed margin in place. Like with most companies, it would depend how much you transfer and for which currencies.
For large transfers above that mark, using our registration link, you will be entitled to a fixed rate of 0.495%, the cheapest in the market. Cheapest than even competitors like TransferWise which don’t offer dedicated dealers, or hedging services. That applies for all currency pairings, and means saving of as much as 95% in some cases.
There are no specified limits for Currency Index transfers. Our special deal with them makes links very affordable.
Additionally, here’s particular information the company gave us about how they handle European payments and save money to clients.
A free transfer for all sizes, and a fixed low exchange rate for all large transfers? That deserves a perfect score.
Exchange Rates & Fees Rating
Global Reach & Service
Dedicated Dealer: Yes.
Ways to approach: Email and Telephone.
Accepts clients: Generally speaking, globally, with the exception USA.
Currencies Handled: All.
Client reviews: 0 Complaints.
Not the most global company with no worldwide offices, of even an international number, but on the other hand, exemplary service done in a professional manner that really does convinces us things are optimally handled.
Global Reach Score
Currency Index uses a versatile take on Time-Option contracts to save their clients the most money over the length of their contract. This effectively allows users to set a cap on their exchange rates, while taking advantage of lower rates as they become available. Some companies offer more sophisticated hedging options on their websites. But I would expect that some of these might be available after a short conversation with your Currency Index representative.
Not offered and website is not mobile friendly.
Very nice offering for businesses but nothing beyond the norm for individuals.
Special Features Score
Credibility Score - 90%
Client Feedback - 90%
Fees, Exchange Rates - 90%
Global Reach, Availability, Service - 100%
Added Values - 90%
Currency Index LTD is one of the most reputable companies in the area of international money transfers in the UK. Unlike the majority of other companies, it is difficult to find any complaint about their services or rates online, and that already says a lot. To top it off, Currency Index offers our readers a 0.495% on all currency transfers above 50,000, and no fees for transfers of any size.
"MoneyTransferComparison.com believes that transferring money over seas doesn't have to be a difficult process, and should never cost more than it has to"
"Study By MoneyTransferComparison.com ... for every $100,000 an Australian sends abroad, they could potentially save up to $4700 by using a foreign exchange provider instead of their bank."
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