Pros and Cons
- Most Prestigious Awards
- Superb Client Feedback
- Experienced Currency Transfer Staff
- No Online Platform
- Unavailable in the USA
Is Currency Index Reliable?
Currency Index Ltd. (hereafter “Currency Index”) was founded in 2008 with the ambition to provide a better service than that with a bank and indeed , the currency exchange industry at large. Currency Index Ltd. has fewer than 20 staff, but manages to outperform much larger competitors by focusing on a specific client base and giving them a personalized service and tax savings opportunities.
Best Currency Company, OPP Awards, 2010
Best British Business Award, BBB, 2012
Corporate NTL Global Award Winner, 2014
Though it is possible to complete transfers electronically, Currency Index has no standalone online transfer platform. Instead, the company leads with communication directly by phone, email, and chat. This fact actually separates them from the rest in terms of individual attention from broker to client. So if you’re a UK resident or business, seeking out the best company to exchange currency, look no further than Currency Index..
All international transfers are fee free. Receipts are also free of charge. This freebie is valued at £12-£17.
Large international money transfers, above £50,000, will be executed at a fixed margin of 0.495%. All Currency Pairings. This is the cheapest price in the market.
Do Clients Like Currency Index? Reviews From Across the Web
With over 1000 reviews on Reviews.co.uk, which appears to be a very reliable platform but which we haven’t tested beforehand, and a 99%score, it seems clients certainly appreciate the service.
ReviewCentre gave the exact same ranking based on 23 additional reviews.
The fact it has won a UK Customer Award just recently definitely backs up the claim it’s a service-oriented platform.
Currency Index’s Exchange Rate & Fees
Fees: Currency Index is in business to serve companies and individuals who are transferring large amounts of funds internationally. For transfers lower than £30,000, there is usually a £12 fee, discounted to £7 for Eurozone SEPA payments, and proof of payment is also available at request for £8. These are perhaps above average for private clients but given Currency Index make fewer payments each day than their larger competitors it’s likely they will incur higher payment fees themselves with the banks.
Exchange Rates: For transfers under £50,000 there’s no fixed margin in place. Like with most companies, it would depend how much you transfer and for which currencies.
Currency Index may not be the best solution for clients looking to regularly make transfers under £50,000. For large transfers above that mark, using our registration link, you will be entitled to a fixed rate of 0.495%, the cheapest in the market. Even cheaper than competitors like TransferWise which don’t offer dedicated dealers or hedging services. That applies for all currency pairings, and means savings of as much as 95% in some cases.
For large transfers above that mark, using our registration link, you will be entitled to a fixed rate of 0.495%, the cheapest in the market. Cheapest than even competitors like TransferWise which don’t offer dedicated dealers, or hedging services. That applies for all currency pairings, and means saving of as much as 95% in some cases.
Limits: There are no specified limits for Currency Index transfers. Our special deal with them makes transfers very affordable.
Additionally, here’s information the company gave us about how they handle European payments and save money to clients.
Please note – we have not been in contact with Currency Index for years since writing this review. We are looking for customer feedback whether this deal is still valid and referrals from moneytransfercomparison get the above terms.
A free transfer for all sizes, and a fixed low exchange rate for all large transfers? That deserves a near perfect score.
Global Reach & Service
Ways to Contact: Email and Telephone.
Accepts Clients: Generally speaking, globally, with the exception USA.
Currencies Handled: all.
Client Reviews: 0 Complaints.
Currency Index is not the most global company we review on MoneyTransferComparison. They have offices in the UK and Portugal , but the exemplary service, done in a professional manner, really does convinces us things are optimally handled.
Currency Index uses a versatile take on Time-Option contracts to save their clients the most money over the length of their contract. Some companies offer more sophisticated hedging options on their websites. But I would expect that some of these might be available after a short conversation with your Currency Index representative.
Not offered and website is not mobile friendly.
Very nice offering for businesses but nothing beyond the norm for individuals.
- Credibility Score - 90%90%
- Client Feedback Score - 90%90%
- Fees, Exchange Rates Score - 90%90%
- Global Reach, Availability, Service Score - 100%100%
- Added Values Score - 90%90%
Currency Index is trustworthy. A very small currency brokerage focused on UK customers, with an ugly website and less diverse offering than major competitive, but safe and reliable nonetheless. There is also a special quote for referrals from moneytransfercomparison.com which should make the deal cheap.