Currencies Direct vs XE Comparison

Established in 1996, Currencies Direct has grown into a trusted name for providing efficient money transfer services, boasting over 425,000 customers and a global presence with 22 offices worldwide.

On the other hand, XE Money Transfer, part of the Euronet Worldwide group since 2019 and originally founded in 1993, has leveraged its long-standing reputation as a reliable currency information source to offer competitive money transfer services. With its acquisition of HiFX, XE has expanded its capabilities, providing a robust platform for international transactions.

Both companies are highly regarded for their customer service, competitive exchange rates, and the security of their transactions, making them strong contenders for anyone looking to make international money transfers.

Customers

Company NameCurrencies DirectXE Money Transfer
LogoXE logo new
Currencies Direct ReviewXE Review
Customer rating4.9/5 (TrustPilot)4.3/5 (TrustPilot)
# Rating Customers425,000+65,000+ (TrustPilot)
Top 3 Pros
  • No fixed transfer fees
  • Extensive reach with 22 offices worldwide
  • Professional and courteous staff
  • Great customer reviews
  • Owned by Euronet Worldwide
  • Provided by HiFX since 2019
Top 3 Cons
  • Not suitable for remittances to Asia and South America
  • Online platform less intuitive than competitors
  • Online app functional but not a work of art
  • Β£1.99 fee for transfers under Β£1,000
  • Access to a dedicated dealer requires $50,000 annual volume
  • No virtual bank accounts

Availability

Company NameCurrencies DirectXE Money Transfer
LogoXE logo new
Office locations22 offices worldwideUK, Spain, Canada, Australia, New Zealand
# Currencies60+98+

Security

Company NameCurrencies DirectXE Money Transfer
LogoXE logo new
Regulated byFCA, FinCEN, SARB, FINTRAC, Bank of SpainFCA, and other global regulators
HTTPS SecuredYesYes
Segregated Customer AccountsYesYes
2FANoNo

Limits and Fees

Company NameCurrencies DirectXE Money Transfer
LogoXE logo new
Min transferΒ£100€/Β£/$
Max transferNo upper limitVaries by currency
Fixed feesNoΒ£1.99 for transfers under Β£1,000
See rates before you log in?YesYes

Customer Support

Company NameCurrencies DirectXE Money Transfer
LogoXE logo new
Dedicated DealerYesYes, for clients sending $50,000+
EmailYesYes
PhoneYesYes
Live ChatNoNo
24/7NoNo

Ways to Transfer

Company NameCurrencies DirectXE Money Transfer
LogoXE logo new
Online SystemYesYes
Online AppYesYes
Multi-Currency AccountYesNo
Cash PickupNoYes
Card Top-UpNoNo

Additional Functions

Company NameCurrencies DirectXE Money Transfer
LogoXE logo new
HedgingYesYes (for HiFX clients)
Mass paymentsYesYes
Cash chequesNoNo
Multi-Currency Debit CardNoNo

Conclusion

On MoneyTransferComparison, Currencies Direct has received a higher editorial score. The advantages of Currencies Direct over XE are these:

  • Currencies Direct does not charge fixed fees for transfers, making it more cost-effective for smaller amounts.
  • It has a more extensive global presence with 22 offices worldwide, offering localized services in more regions.
  • The company provides a more intuitive and user-friendly online platform and app, according to customer feedback.

Currencies Direct is better for customers looking for personalized service with no fixed fees, extensive global reach for localized support, and a user-friendly online experience. It’s particularly suitable for large transfers, business transactions, and individuals needing a wide range of currency options.

XE is better for customers who prioritize a strong brand with a long history in the currency exchange industry, the convenience of cash pickup options, and access to a vast number of currencies. It’s ideal for users who make regular international transfers and those who may benefit from the cash pickup service in various global locations.